Dental Front Office Assistant

Job Summary

We are seeking a dedicated and experienced Dental Front Office Assistant to join our team. The ideal candidate will be able to provide exceptional customer service as this position will often be the first point of contact for patients. This role also requires effective multitasking to complete in-depth tasks, such as patient records management, financial management, appointment coordination, and team coordination.

Duties

• Patient Interaction:
• Greet patients and visitors in a friendly and professional manner.
• Answer phone calls, emails, and respond to patient inquiries.
• Check patients in and out, ensuring accurate records.
• Collect payments and process insurance claims.
• Explain treatment plans and financial options to patients.
• Adhere to HIPAA regulations and maintain patient confidentiality.
• Scheduling and Record Keeping:
• Schedule and coordinate appointments.
• Maintain and update patient records, including medical history and treatment plans.
• Manage schedule and ensure efficient patient flow.

• Administrative Tasks:
• Verify insurance information and obtain preauthorizations.
• Handle billing and coding for dental services.
• Perform general office duties, such as filing, scanning, and faxing.
• Maintain a clean and organized reception area.

• Other Duties:
• Assist with patient education and provide information about dental procedures.
• Communicate with dental supply vendors and insurance companies.
• May assist with clinical duties as needed

Requirements

• 2-3 years of relevant experience.
• Graduate of accredited dental assisting program or dental assisting experience preferred.
• Proficient in using dental software systems, particularly Eaglesoft.
• Strong communication skills with the ability to engage effectively with patients and their families.
• A commitment to providing exceptional patient care and maintaining a positive clinic atmosphere.
• Ability to work collaboratively within a team-oriented environment while managing multiple tasks efficiently.

If you are passionate about improving patients' oral health and looking to join a team of dedicated professionals, we encourage you to apply for this rewarding opportunity as a Dental Front Office Assistant with Southwest Dental Care.

*Patients are seen M-W 8:00am-5:00pm and Th 8:00am-1:00pm

*Office Benefits:

• Paid sick leave
• Paid vacation days
• Scrub allotment
• Paid CE expenses
• 401(k) matching
• Health insurance and supplemental insurance
• Gym membership
• Dental coverage for employee and immediate family

Pay: $19 , based on experience

Expected hours: 32 per week

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 32 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift

Ability to Commute:

• Jefferson City, MO 65109 (Required)

Ability to Relocate:

• Jefferson City, MO 65109: Relocate before starting work (Required)

Work Location: In person

Salary : $19