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Resource Assistant

Southwest Human Development Job Board
Phoenix, AZ Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 5/6/2025

A positive future for every child

Southwest Human Development is Arizona’s largest nonprofit dedicated to early childhood development. The first five years of life are the most critical in a child’s development. At Southwest Human Development, our services improve lives and help families by supporting young children and their caregivers during this important time.

Your skills, experience, and passion are needed at one of the nation’s largest nonprofits dedicated to early childhood development. Join our team and experience a long-term career which brings joy and satisfaction in knowing you make a difference.  We offer over 40 programs and services to more than 140,000 children.

Why choose us? 

You will be rewarded with benefits, including zero contribution health plan options, 401K plan, wellness programming, and generous paid time off.

You will have the opportunity to represent a highly respected non-profit agency in Arizona.

You will enjoy a supportive and collaborative work environment.

Job Title: Business Management Resource Specialist

Southwest Human Development is seeking a dedicated and efficient Business Management Resource Specialist for our Early Childhood Business Solutions (ECBS) program. The successful candidate will provide comprehensive administrative support for daily operations, assist early care and education providers with business management technical training, and contribute to various marketing and data management tasks.

In this role, you will:

  • Provide excellent customer service through inbound and outbound support calls and emails.
  • Manage program databases, including adding new classes, updating training schedules, and maintaining participant lists.
  • Prepare and distribute digital and print marketing materials, and maintain program website and social media accounts.
  • Process attendee attendance and submit information for credit to the agency registry representative.
  • Collaborate with vendors, partners, and organizations to coordinate professional development and shared training sessions.
  • Provide administrative support to the ECBS team, including preparing applications, coordinating travel, and ordering supplies.
  • Prepare conference rooms for meetings and ensure cleanliness post-events.
  • Translate documents from English to Spanish when requested and administer program software and hardware.
  • Communicate clearly and professionally with team members, vendors, and participants.
  • Attend and participate in various departmental and support staff meetings.

What it takes:

  • High School Diploma or GED.
  • Proficiency in Microsoft Office and other computer technologies.
  • Excellent written and verbal communication skills.
  • Experience with data entry and management of databases.
  • Bilingual in Spanish is preferred.
  • Valid Arizona Fingerprint Clearance Card or must qualify for a valid Arizona Level One Fingerprint Clearance Card.
  • Ability to lift 35-50 pounds, stoop, bend, squat, sit for extended periods, get up and down from the floor without assistance, and climb flights of stairs.

Learn more!

Our core values embody Southwest Human Development’s commitment to services that uplift the lives of children, families and other care providers, and the communities in which they live. These values are intended to guide the professional development, ethical conduct, and skilled practice of all our staff, whatever their specific role within the agency. All staff are valued as making essential contributions to strengthening the foundation that Arizona’s children need for a great start in life. Learn more about our values and benefits here.

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