Job Description
Job Description
Benefits :
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Office Manager (Bilingual English & Spanish) FYZICAL & Southwest Sport and Spine Center, Inc.
Location : Las Cruces, NM
About Us : FYZICAL & Southwest Sport and Spine Center, Inc. is a dynamic and growing physical therapy organization committed to improving peoples lives. Join our team and make a positive impact!
Role Overview : As an Office Manager, youll play a crucial role in ensuring the smooth operation of our medical office. Your leadership, organizational skills, and customer service excellence will contribute to our success.
Required : Bilingual. Read, write, & speak Spanish.
Responsibilities :
Team Leadership : Supervise a team of at least 10 staff members, fostering a collaborative and supportive environment.Medical Office Management : Handle multi-line phones, payment processing, and insurance claims procedures.Billing and Collections : Understand billing processes and assist patients and clinicians with billing inquiries.Customer Service : Deliver exceptional customer service with a friendly and positive attitude.High EQ : Show compassion and emotional intelligence in interactions with patients and colleagues.Independence and Organization : Work independently, multitask, and maintain accuracy even during interruptions.HR Experience : Some familiarity with human resources practices.Problem Solving : Identify challenges proactively and find effective solutions.Software Proficiency : Experience with Patient Scheduling and Electronic Health Records systems.Productivity Optimization : Manage scheduling to minimize clinician downtime due to cancellations / no-shows.Computer Skills : Proficient in Word, Excel, and email communication.Education : Bachelors degree preferred.Typing Speed : Type a minimum of 60 words per minute with 98% accuracy.Why Join Us?
Be part of a positive and supportive team.Contribute to changing lives for the better.Opportunity for growth and development.If youre a detail-oriented, compassionate, and organized professional, wed love to hear from you!
