Demo

Patient Scheduler Bilingual English & Spanish

Southwest Sport and Spine Center, Inc.
Las Cruces, NM Full Time
POSTED ON 2/4/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance

New Patient Scheduler (Bilingual English & Spanish) FYZICAL & Southwest Sport and Spine Center, Inc.

Location : Las Cruces, NM

About Us : FYZICAL & Southwest Sport and Spine Center, Inc. is a dynamic and growing physical therapy organization committed to improving peoples lives. Join our team and make a positive impact!

Role Overview : The New Patient Scheduler is patient-centered who possesses a concierge approach. Our ideal candidate will embody warmth, friendliness, and engagement while maintaining professionalism, respect, and courtesy

Required : Bilingual. Read, write, & speak Spanish.

Responsibilities :

  • Schedule new patients for initial evaluations in physical therapy.
  • Answer multiple phone lines and provide exceptional customer service.
  • Schedule incoming patient referrals.
  • Maintain and update information on providers schedules.
  • Ensure accuracy of patient data entered in the EMR system.
  • Assist with Check-in / Check-out duties as needed.
  • Requirements :

  • Bilingual. Read, write, & speak Spanish.
  • High school diploma or equivalent.
  • Minimum of 2 years experience in an outpatient medical office setting.
  • Professionalism and exceptional phone etiquette.
  • Ability to handle a heavy phone call volume.
  • Computer proficiency (Word, Excel, and Outlook).
  • Previous experience with EMR systems.
  • Familiarity with insurance verification and eligibility.
  • Strong critical thinking skills for cross-referencing provider schedules.
  • Other Qualifications :

  • Proficient multitasking abilities.
  • Accurate scheduling of patient appointments.
  • Why Join Us?

  • Be part of a positive and supportive team.
  • Contribute to changing lives for the better.
  • Opportunity for growth and development.
  • If youre a detail-oriented, compassionate, and organized professional, wed love to hear from you!

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