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Dental Front Office Receptionist (Dental Office Experience Required)

Southwest Virginia Community Health Systems
Tazewell, VA Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 4/27/2025
To Apply:
Fill out an online employment application , and it will automatically be submitted to hr@svchs.com

Applications may be downloaded and printed out. You may mail, fax, or email to:

Southwest Virginia Community Health Systems, Inc.
ATTN: Human Resources
13191 Glenbrook Avenue
PO Box 297
Meadowview, VA 24361
phone: (276) 944-3682
fax: (276) 695-4001
email: hr@svchs.com

If you’re looking to be on a winning team and serve a greater purpose, then SVCHS is the right place for you! We are committed to having a family-like atmosp so that all our employees have the most positive work environment. Our goals are to provide the highest quality healthcare, serve our community, and have the best team members working with us.

As we open doors to healthcare for our community, come see what makes us special! Southwest Virginia Community Health Systems is an Equal Opportunity Employer.

Benefits

Our benefits we offer our employees are some of the best in our region! For full-time employees, we offer:

Competitive Pay

Dental Insurance

Maternity Leave

Referral Bonuses

Dynamic Culture

Tuition Reimbursement

Retention Bonus

Promotion Opportunities

Life Insurance

Paid Holidays & Time Off

Great Work Environment

Employee Recognition

Performance Pay Bumps

FMLA

Group Health Insurance

Employer Paid Retirement

Free Vaccines

Flexible Schedules

Care Gifts/Helping Hands

Cellphone Plan Discount

Weekends Off

Dental Front Office Receptionist (Dental Office Experience Required) – Tazewell, VA

Key Responsibilities:
Greets patients and answers telephone in a courteous and professional manner, addresses questions.

Ensures patient confidentially, and provides patients with needed information.

Schedules/reschedules appointments and maintains smooth patient flow throughout dental clinic.

Gathers primary, secondary, and third party payment information.

Ensures that each patient is advised of the Sliding Fee Scale and makes adjustments accordingly.

Collects and receives patient co-pays as applicable. Advises patients of any outstanding balances and directs to billing office as needed.

Collects and maintains accurate patient registration and demographic data at each visit.

Redirects calls to appropriate dental staff.

Scans information into the appropriate patient’s documents in the electronic health record.

Sorts and distributes incoming mail or faxes to appropriate staff. Assists in faxing outgoing documents as needed.

Provides receipt, visit summary, and next appointment to all patients at the end of the visit, and if applicable, work/school excuses as directed by provider.

Assist patients with dental records releases or other forms as needed.

Performs other necessary duties required by the site manager, senior management, or CEO/Executive Director to meet the goal of providing primary health care.

Qualifications

High school diploma or equivalent. Associates degree in health care management, business management, or related field preferred.

Experience in a dental office.

Proficient with Microsoft Office products including Word, Excel, and Outlook.

Ability to maintain confidentiality.

Ability to multi-task and deal with stressful situations.

Ability to communicate in person, electronically, or on the phone with staff, patients, and general public.

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