Enrollment Services Information Assistant

Southwestern University, located in Georgetown has an immediate opening for an Enrollment Services Information Assistant position. This position is responsible for Enrollment Services student database system management; verification and preparation of student admission and financial aid materials; coordination of enrollment-related mailings/communications; compiling data and documents for other campus offices; and monitoring of primary divisional email account. This is a full-time, fully benefited, non-exempt position who reports to the Director of Enrollment Operations.

Primary Duties:

• Manage institutional database system content and data entry.
• Maintain integrity and accuracy of data in the institutional database system.
• Track and record student-related interactions/contacts.
• Collect, verify, and match student application materials.
• Word processing (letter generation and document merging).
• Process mail (incoming and outgoing).
• Research, generate, and distribute database reports for various offices on campus.
• Record, process, and report application-related financial transactions.
• Create and prepare permanent records for Registrar’s Office and Advisors.
• Coordinate enrollment-related information processing with various offices.
• Light phone and e-mail correspondence with students and parents.
• Preform special projects as assigned.
• Preform other duties as assigned.
  

Position Requirements:

Educational:

• High School diploma or equivalent.

Job related experience and skills:

• Ability to establish, maintain, and accurately file alphabetically and numerically.
• Ability to read, understand, and follow written and verbal instructions.
• Experience using computer and possess excellent word processing skills.
• Excellent oral, written, and interpersonal communication skills.
• Commitment to providing outstanding customer service.
• Possess outstanding telephone etiquette and listening skills.
• Excellent organizational skills and the ability to handle multiple tasks with attention to detail.
• Flexibility regarding changing priorities.
• Astute problem-solving ability.
• Possess the applications of tact, diplomacy, sensitivity, and confidentiality.
• Ability to attend work consistently and maintain a regular work schedule.
• Ability to work in a typical office environment, with or without accommodations.
  

Preferred Position Requirements:

Educational:

• Secretarial/trade school.
• Some college education or bachelor’s degree.

Experience:

• Four or more years of office/clerical experience.
• Experience working in a college/university environment.

Job related skills:

• Excellent computer skills utilizing software such as Microsoft Word and Excel, email software, and internet search engines.
• Excellent knowledge of CRM software systems and ability to learn institutionally specific system.
• Strong ability to extract information from database and generate various reports.
• Knowledge of the college admission process.
  

Southwestern University offers competitive salary and benefits including health, dental, life, long term disability, retirement, paid holidays, vacation, sick leave, under graduate tuition assistance for yourself and your dependents, access to athletic facilities, free parking and discounted meal rates. Southwestern University is a selective, undergraduate institution committed to a broad-based liberal arts, sciences, and fine arts education. Southwestern University is deeply committed to fostering a diverse educational environment and especially encourages applications from members of groups traditionally under-represented in academia. For information concerning the University, visit our Web site at www.southwestern.edu.

To apply: The University will only accept application materials through Interfolio at apply.interfolio.com/126466. Interested persons must submit a letter of interest, resume, the name and contact information of three professional references, and salary expectation. Email and paper applications will not be accepted. Only completed applications will be reviewed by the Search Committee. The Committee will review all completed applications until the position is filled. All offers of employment are contingent on successful completion of the University’s Background Check Policy process. Southwestern University is an E-Verify employer. EOE/M/F

Inclusion is the deliberate effort to create an environment in which people from all backgrounds* are not only included but welcomed, valued, respected, considered, and supported within our community. People from marginalized (i.e., devalued) and/or minoritized (i.e, underrepresented) groups are heard, seen, respected and accepted in all aspects of our community. Southwestern University is committed to inclusive excellence that provides access and support, enables participation, and removes barriers so that all people within our community are empowered and can thrive in a campus that is welcoming and validating.

*including but not limited to people of color (race, ethnicity, nationality), sex, sexual identity, gender identity, age, physical and mental disabilities, socioeconomic status, religion, immigrants, and the intersection of these identities.