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Physician Support Specialist - PM&R

Southwoods Health
Youngstown, OH Full Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 6/6/2025

Physician Support Specialist - PM&R

Southwoods Health is hiring Physician Support Specialist to work in our Physical Medicine and Rehabilitation (PM&R) office in Boardman, Ohio. The Physician Support Specialist will work with his / her team and partners with the physician and / or other health care professionals to provide direction to comprehensive, quality patient care. Is trained and responsible for performing a wide range of skilled administrative and clinical duties.

Essential Duties :

  • Create a welcoming, friendly, and professional environment for patients and visitors through exceptional customer service
  • Room patients in a timely manner utilizing two patient identifiers
  • Refill medication prescriptions under the direction of the provider and in accordance with company policies
  • Obtain and record vital signs, major complaint, medications and allergies in patient chart
  • Accurately carry out physician instructions and follow up as needed to ensure completion
  • Enter physician orders into the computer in a timely manner using appropriate delegate status
  • Schedule appointments, answer phones, filing, and maintain medical records
  • Schedule procedures to be performed in facilities that physician holds privileges
  • Coordinate surgeries with surgical reps / vendors
  • Consider priorities and patient / equipment special needs when scheduling preoperative appointment and surgical procedures
  • Schedule appointments and procedures according to nursing and anesthesia staff availability, patient needs, and physician's block time
  • Follow procedures for notification of changes in the schedule
  • For return patients, make any necessary changes to demographic or insurance information in computer
  • Follow all federal, state, and regulatory guidelines to maintain compliance and confidentiality of patient information
  • Assist team in all applicable duties including working as an effective team member; promote quality customer service and facilities efficient practice operations.
  • Ensure all processes at responsible physician practice maintains compliance with all regulatory agencies
  • Perform other duties as assigned

Qualifications :

  • Training or courses in business office activities, computer skills, and medical terminology
  • Previous experience working in a physician practice
  • Excellent communication and customer service skills, ability to handle several priorities at once
  • Great degree of flexibility and organizational skills as priorities will change frequently
  • Maintain professional demeanor at all times, strong ethical and moral principles
  • Previous EMR experience (preferred)
  • 1 years of experience directly related to patient care
  • Full-time. Monday-Friday 7 : 30am-4 : 00pm.

    At Southwoods, it's not just about the treatment, but how you're treated. #SWH

    www.southwoodshealth.com

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