What are the responsibilities and job description for the Hospitality and Sales Executive position at Spa Mariana?
Spa Mariana is a renowned five-star day spa dedicated to providing exceptional customer service and luxurious treatments. As we continue to grow, we are seeking a dynamic and driven Hospitality and Sales Executive to join our team. This position plays a crucial role in generating revenue and ensuring an outstanding guest experience. We are looking for a candidate with a strong background in hospitality and sales, who excels in multitasking and thrives working independently. If you are upbeat, passionate about the hospitality industry, and eager to grow with us, this role is perfect for you.
Responsibilities:
- Manage guest inquiries, bookings, and appointments efficiently
- Develop and implement effective sales strategies to drive revenue growth
- Build and maintain strong, long-lasting customer relationships
- Manage guest feedback and resolve any issues promptly and professionally
- Collaborate with the spa team to ensure a seamless guest experience
- Analyze sales data to provide insights and recommendations
- Assist with administrative tasks and ensure smooth spa operations
Experience:
- Proven experience in hospitality, with a focus on guest relations and sales
- Proficiency in MindBody
- Ability to analyze sales performance metrics
- Strong negotiation skills with a track record of successful deals
- Ability to multitask and work independently in a fast-paced environment
- Exceptional communication and interpersonal skills
What We Offer:
- Competitive compensation and performance-based incentives.
- Opportunities for professional development and career growth.
- A supportive and collaborative work environment.
- Employee discounts on spa services and products.
Join our team as a Hospitality and Sales Executive and be part of a dynamic environment in the wellness industry where your skills will be valued, and your contributions recognized.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
- Professional development assistance
Compensation Package:
- Commission pay
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Every weekend
- Monday to Friday
- Morning shift
- Weekends as needed
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Birmingham, MI 48009 (Required)
Ability to Relocate:
- Birmingham, MI 48009: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18 - $20