Sales Associate

The sales associate supports the sales and operations out of the given Spa Palace location including spa sales, counter sales, warehouse management, inventory, customer service, and service as applicable. For all hot tub, sauna and cold plunge sales completed by the associate, the associate is responsible for overseeing the full process from ordering to delivery as well as managing ongoing customer relationships. 

The sales associate will have days split across multiple stores and will support with events.  The associate will be reimbursed for mileage beyond 30 miles from primary store locations.   

• Inventory management 
• Share with store manager any ordering or inventory needs for the store
• Proactively manage floor inventory, letting the bookkeeper know of any desired orders
• Oversee product placement in store to ensure visually appealing and accessible presentation
• Oversee product storage in warehouse to ensure products are well maintained and easily procured
• Maintain inventory in Profit, including all store trades, delivery pickups, etc. 

• Store presentation
• Support the store manager with store set up, including layout, cleanliness, and decor
• Support the store manager with maintenance for the “restoration” room for customers to try out spa products, with all items necessary for a customer visit; ensure room is inviting
• Ensure bathrooms, offices, kitchen, and other facilities are maintained and clean
• Ensure petty cash is available and accounted for, providing bookkeeper with daily cash totals

• Customer service
• Answer phone calls and direct customers to the appropriate department as needed
• Provide support to customers through water tests, training on chemicals and maintenance, and troubleshooting
• Respond to customer escalations from the service and delivery departments

Spa Palace Inc. is an employee-owned company that has been delivering hot tubs, swim spas and other health-related products to the CO front range for over 40 years. We pride ourselves on the quality of the products we sell – Jacuzzi, Sundance, Hydropool, Biolab – and the high level of service we provide our customers. If you’d like to work with great people in a growing industry and see the sights of Colorado, apply today.

Salary : $40,000 - $120,000