What are the responsibilities and job description for the Referral Coordinator position at Space Coast Early Steps?
Job Summary
We are seeking a detail-oriented and organized Referral Coordinator to join our team. The ideal candidate will play a crucial role in being our first contact with families that have and infant or toddler that has been referred to us for early intervention services. You will facilitate communication between families and case managers to expedite a positive early intervention experience. You will work in several systems (customized internal, Adobe sign, Outlook), electronic calendars and have diligent follow up to ensure that every referral is properly handled.
This is a hybrid position and a work from home schedule can be arranged.
Responsibilities
- Manage and process referrals efficiently while ensuring compliance with HIPAA regulations.
- Collecting necessary information through varies electronic and phone sources to begin an intake process of families
- Maintain tracking of contacts or attempted contacts and ensure all necessary documentation is complete for referrals.
- Coordinate with Family Service Coordinators to facilitate timely appointments
- Communicate effectively with patients regarding their referral status and appointment details.
- Address any issues or discrepancies related to referrals or missed contacts
Requirements
- Strong follow up skills
- Experience in tracking systems.
- Excellent customer service skills.
- Previous experience in a referral coordination role or similar position is advantageous.
- Excellent organizational skills with attention to detail
- Strong communication skills, both verbal and written, to interact effectively with families and co-workers.
- Ability to work independently as well as part of a team in a fast-paced environment.
If you are passionate about providing exceptional support in a nonprofit setting and meet the qualifications listed above, we encourage you to apply for the Referral Coordinator position.
Job Type: Full-time
Pay: $17.25 - $18.50 per hour
Expected hours: 40 per week
Ability to Commute:
- Rockledge, FL 32955 (Required)
Ability to Relocate:
- Rockledge, FL 32955: Relocate before starting work (Preferred)
Work Location: Hybrid remote in Rockledge, FL 32955
Salary : $17 - $19