What are the responsibilities and job description for the Hotel General Manager position at Spark by Hilton?
Job Overview
We are seeking an experienced and dynamic Hotel General Manager to oversee the daily operations of our hotel. The ideal candidate will possess a strong background in hospitality management and demonstrate exceptional leadership skills to ensure a high level of guest satisfaction and operational efficiency. This role requires a proactive approach to managing hotel staff, enhancing guest services, and maximizing revenue.
Duties
- Lead and manage all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
- Develop and implement strategies to enhance guest experiences and ensure high levels of customer satisfaction.
- Oversee revenue management processes to optimize occupancy rates and average daily rates.
- Manage human resources functions, including recruitment, training, performance evaluations, and employee relations.
- Ensure compliance with health and safety regulations as well as company policies.
- Prepare budgets, forecasts, and financial reports to monitor performance against goals.
- Foster a positive work environment by promoting teamwork and effective communication among staff.
- Address guest complaints or issues promptly to maintain a positive reputation for the hotel.
- Collaborate with marketing teams to promote the hotel through various channels.
Experience
- Proven experience in hotel management or a similar role within the hospitality industry.
- Strong knowledge of hospitality management principles and practices.
- Experience in guest services with a focus on enhancing customer satisfaction.
- Multilingual abilities are a plus for communicating with diverse guests.
- Demonstrated leadership skills with the ability to motivate and develop staff effectively.
- Familiarity with revenue management strategies to maximize profitability.
- Background in human resources functions related to hiring, training, and employee development.
- Experience in resort management is advantageous but not required.
If you are passionate about hospitality and possess the skills necessary to lead a successful hotel operation, we invite you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- Employee discount
- Paid time off
Schedule:
- On call
- Weekends as needed
Ability to Commute:
- Alvin, TX 77511 (Preferred)
Ability to Relocate:
- Alvin, TX 77511: Relocate before starting work (Preferred)
Work Location: In person
Salary : $60,000 - $65,000
