What are the responsibilities and job description for the Delivery ops-Print Production Level 1 position at Sparks Group?
Job Description
Job Description
Job Summary / Company : Sparks Group has partnered with a leading Global Print Production company looking for a print production associate If you have at least 1-2 years of experience in customer service and print production this is the ideal role for you. Apply now and call 703-620-6444.
Essential Duties :
- Handle basic tasks like copying, faxing, printing, and scanning.
- Clean devices and replace accessible parts or consumables as needed.
- Monitor and manage supplies using the Days Of Supply calculator.
- Keep track of on-site inventory of parts.
- Collect meter readings from equipment for billing.
- Troubleshoot basic equipment problems.
- Copy print and bind documents and publications
- Sort and deliver mail and print jobs
- Enter data for activity and asset tracking.
- Provide ongoing training to users on equipment.
- Coordinate equipment delivery and removal.
- Contact service providers (Xerox and third-party) when needed.
- Use Xerox web-based applications as required.
- Drive when needed for job tasks.
- Install printer drivers on user devices and set up printer connections.
- Troubleshoot and escalate network printer issues.
- Provide advanced training and troubleshooting for Xerox equipment.
- Manage on-site parts inventory using PM4.
- Ensure service level agreements (SLAs) are met.
- Handle device configuration, including IP setup, user access, and scanning templates.
- Monitor and apply software updates to devices.
- Manage non-Xerox devices as needed.
- Perform remote monitoring and troubleshooting of Xerox devices.
- Promote Xerox Office Solutions.
Skills :
Experience :
Education :
This job is In-Person.
We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.
Download the Sparks Group mobile app from Apple App Store or Google Play .
Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.
