What are the responsibilities and job description for the Docucare Level 2 position at Sparks Group?
Job Description
Job Description
Job Summary :
This role provides on-site technical support for office equipment, focusing on break-fix activities and customer service. Technicians will ensure equipment functionality, manage inventory, and maintain accurate records.
Responsibilities :
- Provide on-site troubleshooting and repair for office equipment, including basic maintenance and part replacements.
- Manage customer relationships, coordinate service requests, and provide end-user training.
- Maintain inventory, collect meter readings, and accurately report service activities.
Qualifications :
This job is In-Person.
We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.
Download the Sparks Group mobile app from Apple App Store or Google Play .
Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.
