Community Manager

Job Summary:

Manages the day-to-day operations of an assigned property including managing the team members, daily activities, and

resources of the property to achieve established budgeted financial and operational goals, and ensures that the

operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities

Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.

Essential Responsibilities:

1. Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements,

reviewing current and projected marketing information, and accessing operational reports that establish historic and

predict performance patterns.

2. Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner,

making financial bank deposits, and preparing and reviewing monthly financial status reports.

3. Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or

products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account

codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.

4. Controls expenditures by staying within the constraints of the approved budget and manages the balance and

maintenance of the petty cash fund.

5. Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal

leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes

and collects late fees and other charges as allowable and stated in the terms of the lease.

6. Gathers, analyzes, and interprets current market and economic trends that may impact the property and

implements short- and long-range marketing and leasing strategies to achieve the property’s occupancy and

revenue goals.

7. Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely

manner, and taking appropriate action to resolve and address service issues. Ensures the property’s maintenance

team members comply with the Company’s standards with respect to responding and completing resident service

requests.

8. Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the

property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general

appearance and appeal.

9. Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance

in accordance with Company policies, values, and business practices.

10. Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing

updates and information about the property’s performance, and responding to owner requests as needed.

Other Responsibilities:

1. Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or

as necessary.

Organizational Responsibilities:

 Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements,

organizational standards, and operational processes related to property operations, and reporting violations or

infractions to appropriate individual(s).

 Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures,

and standards by immediately reporting any mechanical or electrical equipment malfunctions,

employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).

 Identifies areas for improvement and offers suggestions to improve the efficiency, productivity, and profitability of

the property.

 Keeps abreast of new trends and changes in the industry and area(s) of responsibility by attending internal and

external training classes, apartment association meetings, and other events, and accessing other information

sources.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Fair Housing regulations: 1 year (Required)
• Property leasing: 2 years (Required)
• Sales: 1 year (Required)
• Leadership: 2 years (Required)

Work Location: In person

Salary : $75,000 - $85,000