What are the responsibilities and job description for the CUSTOMER SERVICE REP position at Sparta Community Hospital?
Customer Service Representative
Customer Service
Part Time: 24hours per pay period – Schedule varies, evenings and weekends.
Position Summary – Customer Service Representative– Part Time
Sparta Community Hospital is seeking a dedicated and organized individual to join our team as Customer Service Representative.
At Sparta Community Hospital, we're dedicated to providing essential medical services to individuals in the communities we serve. By joining our team, you'll have the opportunity to make a significant impact on the lives of those in need.
The Customer Service Team is often the first point of contact for patients entering Sparta Community Hospital, and they play a vital role by managing patient information, ensuring compliance, supporting revenue cycle management, and enhancing the overall patient experience. The professionalism, empathy, and efficiency of the Customer Service team sets the stage for a positive care experience. The Customer Service Team is responsible for the registration of both outpatients and admitted patients. This includes ensuring accurate and timely input of patient details and verifying insurance coverage.
In addition to our exceptional patient care, we prioritize continuous improvement and innovation. By investing in the latest technologies, our staff have access to the tools they need to deliver the best possible outcomes.
At Sparta Community Hospital, we value our employees as our greatest asset. Our generous and competitive benefits package supports your health and wellbeing, allowing for an ideal work/life balance.
As an employee of Sparta Community Hospital, benefits include but are not limited to:
- 144 HOURS OF PAID TIME OFF IN YOUR FIRST YEAR, and it just goes up from there! We acknowledge that you earn your time off! We do not segregate PTO into "separate buckets" that create use it or lose it situations.
- PTO PAY OUT AT THE END OF THE YEAR. Whether you take a payout at the end of the year or take the time off for yourself – your time is your time.
- ADDITIONAL PAID TIME OFF for Jury Duty, Short-Term Disability, Long-Term Disability.
- EDUCATION. Looking to advance your career? Sparta Community offers various opportunities for loan and tuition assistance.
- Flexible Schedules that allow you to balance your personal and professional responsibilities.
