What are the responsibilities and job description for the Front Desk Receptionist position at Spartan Chemical Company?
Spartan Chemical Company, Inc., headquartered in Maumee, Ohio, is an international manufacturer of chemical specialty maintenance products that are marketed through a selective network of distributors, which in turn sell to institutional, industrial, and commercial accounts.
The receptionist position is primarily responsible for answering and directing incoming telephone calls, greeting guests/visitors, and assisting with the sorting and distribution of daily mail. Providing friendly and efficient customer service is a key attribute for this role.
The receptionist position is responsible for receiving office telephone calls and directing them to the appropriate employee or department, along with sorting incoming mail and preparing external mailings. This role is also responsible for greeting in-office guests and providing them with visitor badges for the facility. Additional tasks may include, but are not limited to, typing letters or business correspondences, validating the clerical accuracy of certain reports, and helping with other assigned office tasks. Dependability, friendliness, and a willingness to help are qualities required for this role. The position also requires being on-site at the Maumee, Ohio office.
Education/ Minimum high school diploma or equivalent required. Experience in an organization performing
Experience: comparable duties and/or operating a telephone switchboard are preferred, but not required.
Skill: Demonstrating excellent verbal and written communication; typing accurately and quickly; following oral and written instructions; working well with others and maintaining a willingness to help and problem solve; learning to operate standard office equipment (telephone switchboard, computer, copy machine, fax machine).
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Employee will follow any other instructions, and perform any other related duties, as may be required by their supervisor.