What are the responsibilities and job description for the Field Operations Manager – Utility Services position at Sparus Holdings?
Who We Are
Sparus Holdings, Inc. delivers innovative utility and infrastructure solutions through its family of companies. We support major utility clients across North America by offering integrated field services that prioritize safety, quality, and performance.
We believe in protecting lives, property, and infrastructure—while empowering our teams and clients through integrity, technology, and trust.
Position Summary
The Field Operations Manager is responsible for overseeing the successful execution of field projects within the utility sector—including electricity, natural gas, water, oil, or wastewater. This role involves managing field technicians, supervisors, vendors, and operational budgets. The individual must live in the Dallas/Fort Worth Metroplex and be skilled at balancing field execution with client satisfaction and internal team development.
The Opportunity
We are looking for a hands-on Field Operations Manager with a strong background in utility services (electric, gas, water, oil, or wastewater). This leader will manage all aspects of field operations, vendor coordination, safety enforcement, and staff performance—while driving budget and customer satisfaction goals across active projects.
Essential Functions
Oversee the start-up and/or management of ongoing field service projects
Deliver profitable, high-quality, repeatable results while supporting customer-centric growth
Drive project execution within scope, schedule, and budget with high client satisfaction
Manage and lead day-to-day onsite operations of field teams and support staff
Collaborate with sales teams to understand client objectives and ensure performance success
Assign tasks, monitor performance, and support development of field supervisors and technicians
Promote safety compliance and minimize workplace hazards across all project sites
Track daily scheduling, delays, emergencies, and disruptions, ensuring quick resolution
Utilize project management practices including meeting minutes, action tracking, and risk management
Provide regular progress updates and reporting to senior leadership
Work with HR and training to attract, retain, and grow field talent
Ensure strong vendor partnerships and smooth coordination of field services
Monitor and manage operational budgets, forecasting, and project costs
Lead weekly or bi-weekly production meetings to review status, budgets, and deliverables
Maintain strong client relationships with daily communication and issue resolution
Core Competencies
Strong understanding of project financials and budget management
Ability to lead teams, build morale, and develop field talent
Strategic and forward-thinking problem-solver
Excellent communication and relationship-building skills
High attention to detail and strong time management abilities
Proficiency in Microsoft Excel, Word, SharePoint, and quick adoption of new tech
Ethical decision-making and ability to navigate complex field operations
Knowledge of risk assessment, safety compliance, and utility regulations
Effective in coaching, mentoring, and instilling a culture of accountability
Management Responsibilities
Accountable for the execution and performance of all projects within assigned portfolio
Lead efforts to build a team that delivers repeatable, quality-driven, and cost-effective field services
Ensure alignment between field operations and client expectations
Actively engage in hiring, training, and retaining top talent for the field organization
Provide clear direction, leadership, and mentorship across teams
Work Environment & Physical Demands
This role requires a balance of field-based work in varying weather and terrain conditions, as well as office-based administrative tasks
Must be able to talk, hear, and perform light physical duties (e.g., lift files, operate office equipment)
Location: Must Reside in the Dallas/Fort Worth Metroplex
Position Type & Travel
Full-time, Monday through Friday (hours may vary based on project needs)
Some evening or weekend work may be required
Travel is minimal (10–20%) after the initial ramp-up period and includes site visits and client meetings
Education & Experience Requirements
High School Diploma or GED required
Minimum 5 years of project management experience in engineering, construction, or field services
1 year of supervisory or leadership experience
1 year of utility locating or relevant field experience
Utility industry experience preferred (electricity, natural gas, water, wastewater, or oil)
Bachelor’s degree in Project Management, Engineering, or related field preferred
PMP certification a plus
Compensation & Benefits
Salary: $75,000–$95,000 annually (based on experience)
Company Vehicle
Medical, Dental, and Vision Insurance
Life Insurance
Paid Vacation & Holidays
Growth and development opportunities
Physical Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Salary : $75,000 - $95,000