What are the responsibilities and job description for the Client Relationship Director position at Spearhead Global?
Key Responsibilities
The Account Manager will be responsible for:
- Representing the clients' packaging needs and recommending solutions to drive internal growth
- Managing all account management tasks, including production schedules, design workflows, and project timelines
- Collaborating with overseas teams to ensure production timelines and budgets are met
- Participating in innovation projects and assisting with financial reviews
You will also be required to help identify process improvements that enhance the product journey and participate in sustainability initiatives.
In addition, this role requires creative problem-solving to meet the client's packaging needs and collaborating with QA and suppliers to address quality challenges and drive continuous improvement.