Medical Receptionist - Translator

Medical Receptionist – Patient Care Representative
Washington, DC

MUST:

Must be able to translate between English and Spanish or Sign Language
Medical Receptionist – Patient Care Representative
Medical front desk experience, including greeting patients, answering phone calls, and managing faxes.
Knowledge of insurance verification
A positive attitude with a strong focus on collaboration and customer service.
Sharp problem-solving skills with the ability to think critically and adapt quickly.

Front Desk Duties:

• Answer phone calls professionally and manage faxes, emails, and other forms of correspondence.
• Schedule appointments, manage referrals, and provide patients with accurate information regarding their care plans.
• Assist patients with insurance verification, resolving issues related to coverage, eligibility, and co-pays.
• Work collaboratively with behavioral health, pathology, and oncology teams as needed.
• Ensure inclusive and empathetic communication for patients from diverse backgrounds.
• Maintain accurate and up-to-date patient records in compliance with HIPAA regulations.
• Perform additional front desk tasks, such as processing payments and coordinating medical documentation.

Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. “Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act“.