What are the responsibilities and job description for the Front Desk / Receptionist - Clinic position at Specialty Care Clinics?
Our busy medical clinic in Waxahachie, TX, is looking for a friendly and organized Medical Receptionist to join our team. This role is essential in ensuring smooth day-to-day operations by providing excellent front-desk support, assisting patients, and maintaining efficient administrative processes. If you have strong customer service skills and enjoy working in a medical setting, we’d love to hear from you!
Responsibilities:
- Greet and check in patients in a professional and welcoming manner
- Answer phone calls, schedule appointments, and manage the clinic’s calendar
- Verify insurance coverage and collect co-pays and payments
- Maintain and update patient records in the electronic medical system (EHR/EMR)
- Handle incoming and outgoing faxes, emails, and other correspondence
- Assist with prior authorizations and referrals as needed
- Ensure waiting areas and front desk remain clean and organized
- Provide excellent customer service and address patient inquiries or concerns
- Follow HIPAA guidelines to maintain patient confidentiality
Qualifications:
- High school diploma or equivalent required
- Previous experience in a medical office or receptionist role preferred
- Knowledge of medical terminology and insurance verification is a plus
- Strong computer skills, including proficiency in Microsoft Office and EHR/EMR systems
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and organizational skills
Benefits:
- Competitive pay ($16 - $21 per hour, based on experience)
- Health, dental, and vision insurance options
- Paid time off and holiday pay
- Supportive and friendly work environment
- Opportunities for professional growth
Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to Relocate:
- Dallas, TX 75219: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $21