What are the responsibilities and job description for the Treatment Coordinator position at Specialty Dental Brands-MT?
Description
Join Our Team at Bozeman Smiles Orthodontics!
At Bozeman Smiles we strive to create a welcoming and supportive environment where our patients feel valued and receive exceptional care. Our mission is to deliver the highest level of orthodontic treatment with professionalism, all while maintaining a fun and engaging workplace for our team.
We’re excited to announce a position for an Orthodontic Treatment Coordinator/Customer Service Representative at our growing practice. If you have prior treatment coordinating or sales experience, we’d love to meet you!
Why Join Us?
We are a practice with over three decades of dedication to our community. Beyond providing excellent patient care, we prioritize building a positive and enjoyable work culture. We're taking our time to find the perfect fit for our team, someone who brings not only the right skills but also the right energy!
Perks & Benefits:
- Competitive pay based on experience
- Performance-based bonuses
- A supportive, fun team environment
- On-the-job training
- Comprehensive benefits package, including dental, vision, health, and life insurance
- Opportunities for growth and advancement
Requirements
Your Role:
As an Orthodontic Treatment Coordinator, you’ll play a vital role in ensuring smooth operations and outstanding patient care. Responsibilities include:
- Managing patient flow and coordinating efficient procedures
- Educating patients about orthodontic care
- Develop an in-depth understanding of our current treatment plans
- Prepare Financial treatment plans to present to patients
- Follow-up with patients regarding doctor’s treatment plans and schedule appointments
- Contact insurance companies to verify coverage and fee schedule. Complete insurance breakdown accurately and completely
- Present fees and give estimates of treatment. Document financial arrangements and commitments to pay.
- Routinely assist with administrative duties.
- Must Excel in forward thinking to anticipate the needs of the patient and our team
- Supporting community events and marketing efforts
You’ll work closely with the doctor and team who will guide and train you to succeed in your role.
What We’re Looking For:
- High school diploma or equivalent
- Minimum 1 year of orthodontic experience preferred
- Self-motivated, detail-oriented, and organized
- Excellent communication and customer service skills
- A positive attitude and ability to work well with both patients and team members
- Commitment to punctuality and flexibility to work extended hours when needed
If you’re passionate about orthodontics and thrive in a collaborative and fun environment, we’d love to hear from you! Please email your resume to info@bozemansmilesmail.com to apply.
Take the next step in your orthodontic career and join our incredible team today!