What are the responsibilities and job description for the Patient Coordinator - Camelback Pediatric Dentistry & Orthodontics position at Specialty Dental Brands?
Join Our Team at Camelback Pediatric Dentistry and Orthodontics!
At Camelback Pediatric Dentistry and Orthodontics in Phoenix, AZ, we’re dedicated to providing exceptional care in a fun, beach-themed environment. Our team is passionate about making every visit a positive experience for our patients and their families. From early dental care to orthodontics, we offer comprehensive services using the latest technology, all under one roof.
We’re currently hiring a Full-Time Patient Coordinator to join our front office team!
About the Role:
As a Patient Coordinator, you’ll be the welcoming face of our practice, ensuring a smooth check-in process for our patients and their families. This role is perfect for someone who is organized, friendly, and thrives in a family-centered, fast-paced environment.
Key Responsibilities:
- Greet patients and families with a warm, welcoming demeanor.
- Check in patients efficiently, verify insurance, and collect any necessary forms or documents.
- Answer phones promptly and assist with inquiries or direct calls appropriately.
- Schedule and confirm appointments while managing the practice's schedule for optimal efficiency.
- Process payments, provide receipts, and discuss financial arrangements when necessary.
- Maintain accurate patient records and ensure confidentiality in compliance with HIPAA regulations.
- Communicate effectively with clinical staff to ensure seamless patient care.
- Assist with administrative tasks such as filing, data entry, and maintaining a tidy front office and waiting room.
Compensation Package:
In addition to an hourly rate, we included the following benefits in our compensation package for those working 30 hours or more:
- Affordable Health, dental, and vision insurance options
- FSA/HSA
- Short/Long Term disability options
- 401(k) with up to 4% matching
- Paid time off and paid holidays
- Embroidered work tops/scrub sets provided
- Free Dental Cleanings for employees after 90 days. Free Pediatric Dental Care for immediate family members under the age of 16 after 90 days.
- Free Orthodontic Treatment for employees after 90 days. 50% off Orthodontic Treatment for immediate family members after 1 year
- Practice wide monthly bonus structure
Qualifications:
- 1 years previous experience in a front office role (dental/medical office experience preferred - we will train the right candidate).
- A positive, team-oriented attitude and a passion for providing excellent patient care.
- Exceptional customer service and communication skills.
- Strong organizational skills and attention to detail with the ability to multitask in a busy environment.
- Must be comfortable discussing financial options and insurance coverage.
- Empathy, patience, and a genuine desire to help others.
- Proficiency with computer systems and scheduling software (experience with dental software is a plus).
- Bilingual in Spanish is a plus but not required.
Salary : $17 - $20
