What are the responsibilities and job description for the Front Desk Receptionist position at Speck Hyundai of Tri-Cities?
Speck Dealerships is growing! The ideal candidate is proactive and customer focused, maintains a positive attitude and enjoys working with the public.
MUST BE AVAILABLE TO WORK WEEKDAYS UNTIL 6. MUST BE FLEXIBLE TO WORK OTHER DAYS AND HOURS WHEN NEEDED.
Receptionist
As a Receptionist, you act as a liaison between our customers and dealership personnel. You are responsible for seeking new business opportunities by contacting and developing relationships with potential customers as well as scheduling customers for service appointments.
Job Duties:
- Answer main telephone line and make sure calls are routed to the correct person/department. Take phone messages and ensure they are followed up with.
- Schedule automotive services for the Service Department (including oil changes, tire rotations, recalls, etc.)
- Assist with taking vehicle photos for the website as needed.
- Check email frequently throughout the day and respond immediately.
- Maintain confidentiality of client information as required by law.
- Update customer information in the DMS, CRM, and other programs as needed. This includes mailing address, email, telephone number changes, etc.
- Updating loyalty programs.
- Present our company to potential clients.
- Identify client needs and suggest appropriate products/services.
- Follow up on sales and service customers to make sure they are satisfied with their experience.
- Maintain files. Complete filing for sales and service departments. Clean up dead files.
- Work cooperatively with co-workers and supervisors.
- Treating all members of the public in a courteous and non-discriminatory manor, and maintaining a professional demeanor while on the job.
- Maintain knowledge and ability to use common office machinery such as computer, copier, phone, calculator, etc.
- Other duties as assigned.
Physical Demands:
- Stand/Walk/Sit up to 100% of the work day.
- Bend/Stoop/Kneel/Crouch/Twist/Reach Occasionally.
- Use of hands to Rotate/Grasp/Grip frequently.
- Lifting: Up to 10lbs Occasionally.
- Carrying: Up to 10lbs Occasionally.
Work Environment:
- Primary duties to be performed in a typical office setting.
- Use of office equipment such as: computer, copier/printer, stapler, calculator, phone etc.
- Occasional need for walking outside.
Speck Dealerships is an Equal Opportunity Employer. All employees and potential employees will be recruited, selected, trained, promoted, and transferred without regard to age, race, sex, sexual orientation, religious or political beliefs, military or veteran's status, marital status, national origin, genetic information, disability or any other consideration made unlawful by applicable federal, state, or local laws. All applicants are carefully screened and full consideration is given to their training, education, skills, aptitudes, experience, growth potential and previous work record as it pertains to the position applied for.
Job Type: Full-time
Pay: From $16.66 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $17