What are the responsibilities and job description for the Customer Service Optical Specs Eyewear Hutchinson position at Specs Eyewear?
Are you the type that loves to help people? Want to help people get SPECStacular glasses and sunglasses? Than this is the job for you! Work at Specs and that is what we do all day! We are looking for a full time employee for our Hutchinson location. We are looking for excited people ready to work and help create the best Specs Experience for every customer. Specs does prescription eyewear for glasses and sunglasses. Don't worry, experience is not necessary. We will train the right person! Specs creates a great work environment by making sure every customer is taken care of then getting things done behind the scenes and having a good time of course!
Eyewear specialists will learn about prescriptions that customers bring in from their eye doctors. They will learn what each part of the prescription means and then the best options for the customer based on that knowledge. Creating a brand knowledge of each brand that is carried in that specific store to help promote different brands based on what the customer is looking for.
Responsibilities
- Greet customers & help them find eyewear perfect for them
- Help inform customers about their sunglasses, eyewear and prescription.
- Answer customers’ questions about specific products/services
- Checking in prescription eyewear to ensure it is what the doctors prescription states
- Cross-sell products
- Make sure the store is organized, back stock is out, and store is merchandised well.
- Daily cleaning and organizing
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Skills
- Positive attitude willing to help customers at all times
- Willing to learn new things
- Initiative and drive to make a difference
- Excellent communication skills, capable of building trusting relationships
- Basic math skills
- Weekends will be a must but will have opportunities of rotating once staff is at adequate level
- Ability to perform in fast-paced environments and willing to go with the flow with something new & different everyday.
- Flexibility to work various shifts
Raise* If you complete training that we provide to become ABO certified then you will receive a $1 raise for passing those exams and being a board certified Optician.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $17