What are the responsibilities and job description for the 296 - Front Desk Receptionist position at SPECS FAMILY PARTNERS LTD?
Job Details
Description
The main role of the wholesale clerical is to finalize customers orders through telnet systems for delivery or pick-up. The wholesale clerk is responsible for the accurate, precise, and timely processed of the customers order with little to no errors.
Essential Duties and Responsibilities include but are not limited to the following:
- Knows and actively demonstrates, daily, our Company Mission Statement and our Core Values
- Process all orders in a timely manner
- Make necessary correction for customers orders in the sys before finalizing invoices
- Self-verification and self-correction will eliminate a charged error.
- Responsible for inputting proper TABC stamps assigned to wholesale customer orders.
- Responsible for inputting shipping labels per case assigned to wholesale customer orders.
- Work with and maintains computer equipment
- Maintain pick tickets and invoices organized so they are easily accessible.
- Identify and escalate priority issues
- Seeks to continually improve related skills and knowledge to contribute to profitability and productivity
- Undertakes responsibilities with care and attention to detail
- Practices teamwork and cooperation with coworkers
- Other projects as assigned by management
- Efficiently carrying out all the directives given by Management Team
- Working in accord with all safety regulations of Specs Family Partners and OSHA
- Should possess time management skills and be able to prioritizes tasks and meet the demands of the day
- Attendance and Timeliness is required. This is not a job you can do from home
Supervisory Responsibilities
This job has no supervisory responsibilities.
The ability to speak and communicate in Spanish is IDEAL!
A flexible schedule is required - may work different shifts and must be available on all shifts including weekends and holidays.
You must be at least 21 years of age.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. State law says you must be over the age of 21 to work at Specs. Specs insists that you be a human being (my dogs are cute, but they cannot do the job). The requirements listed below are representative of the knowledge, skill, and/or ability required. In other words, here is the technical stuff:
Education or Experience
We would love you to 1-2 years experience as an office clerical or similar position, but if you are willing to learn, we are willing to teach you. We would like you to have a high school diploma or a general education degree (GED), but sometimes, experience is the best education.
Language Skills
We need you to be able to read, comprehend and write simple instructions or memos. You must be able to talk and communicate with coworkers and guests.
Mathematical Skills
You need the ability to add, subtract, multiply and divide in both whole numbers and in fractions and decimals without the aid of calculator or abacus. Counting is a major plus too as your count becomes inventory.
Attitudinal and Personal Skills
You have the job. Now you need to do the job. You need to be responsible, reliable and committed to providing excellent service. Patience, friendliness and an outgoing personality are needed for success. You need to be a self-starter with a strong work ethic who completes job assignments in a timely fashion and then looks for the next task. You must be able to remain calm under pressure, organizational skills/attention to detail, adapt to change, and keep production quick and efficient. We require you to be computer/10-key data entry proficient. You should also be knowledgeable of Microsoft Office, including but not limited to Outlook, Excel, Word, etc.
Hours
Full Time is typically 40 hours per week. Must be available to work any shift on Friday or Saturday and must be available 80% or more of all shifts each week.
Part Time is up to 25 hours per week
We schedule for the needs of our business. Working outside of your scheduled time without Store Manager approval is prohibited. In other words,
you cannot decide to make up hours because you missed some time after a night out with your buddies unless your manager oks it.
Reasoning Ability
You need the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Knowing when to come in from the rain is a plus.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals who need them to perform the essential functions. This job regularly requires standing, walking, or bending; use of hands and fingers to handle or feel; reaching with hands and arms; talking and hearing. Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus.
Work Environment and Environmental Conditions
We provide a fun and positive environment in for our staff. The noise level is usually moderate to loud.
Qualifications
Main Role: To greet incoming patrons and guest as well as answer calls on a multi-line telephone and forward them correctly. File and complete designated tasks assigned by management. Be detailed and organized to complete tasks given as well as keeping records filed.
The ideal candidates will have at least one year of experience in a fast-paced office setting for this entry level position including front desk operations and administrative tasks.
Skills:
· Strong communication and organizational skills
· High level of professionalism and courtesy
· Proficient in Microsoft Office
· Ability to multi-task
· Excellent telephone communication etiquette
· Active listener
· Great attention to detail
· 1 year experience in office setting
Duties:
· Greet visitors
· Answering and forwarding phone calls
· Data Entry-strong typing skills
· Scanning invoices
· Receiving, sorting, and distributing daily mail
· Handle customer payments
· Maintain reception area
· Maintain visitor log
Responsibilities include but not limited to:
- Greet and welcome guests in a friendly and professional manner
- Answer and direct phone calls efficiently
- Schedule appointments and manage calendars
- Assist with administrative tasks such as data entry and filing
- Coordinate office events and meetings
- Handle inquiries and provide information to clients or visitors
- Maintain a tidy reception area
Requirements include but are not limited to:
Extraordinary Customer Service Skills
Strong Phone Etiquette - Friendly and inviting telephone voice
Experience in High Volume call environment
Excellent Communication Skills
Ability to Meet Deadlines (for any additional projects assigned)
Proven Dependability
Proven experience as a Front Desk Receptionist or similar role
Knowledge of administrative and clerical procedures
Familiarity with office equipment (e.g., printers, scanners)
Strong communication skills, both verbal and written
Proficiency in Microsoft Office - Excel Knowledge is a must
Flexible schedule is needed
Be able to multitask
Be able to handle multiple interruptions
Be able to work in a fast-paced environment
Strong office skills needed
If working in harmony with others in a fast-paced office setting, being able to multitask during multiple interruptions sounds like something you can accomplish and handle, then this is the place for you. Please submit your resume for review and consideration and fill out the job application at www.specsonline.com.
You must be at least 21 yrs. old.
