What are the responsibilities and job description for the Fire and Security Alarm Service Manager position at Spectra Infosystems Inc?
Key Responsibilities:
- Prioritize and manage daily service appointments and technician schedules.
- Order and verify equipment for service calls.
- Coordinate with other departments on service-related work.
- Close out and create invoices for all service tickets.
- Oversee install-to-service transitions in collaboration with the installation team.
- Address customer concerns and ensure satisfaction.
- Maintain strong customer communication and relationships.
- Manage inventory related to service operations.
- Complete inventory returns in a timely manner.
Job Type: Full-time
Pay: $128,911.00 - $137,418.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Fire and Security Alarm Service Manager: 5 years (Preferred)
- Security and Investigations: 5 years (Preferred)
Work Location: In person
Salary : $128,911 - $137,418
