User Experience Researcher

Title: UX Researcher

Location: Mountain View, CA

Duration: 6 Months

Role and Responsibilities:

• Meeting with key stakeholders (PM, Head of User Experience and Human Factors, Regulatory Affairs, Head of Engineering) to understand key milestones for product development.
• Working with recruiting vendors to recruit participants for a study (includes writing a screener, securing budget approval, and communicating with the recruiting vendor leading up to the study).
• Writing study plans that use appropriate methods to answer the key research questions and include key information for upcoming study.
• Independently moderating user-research studies.
• Quickly synthesizing research findings into insights that stakeholders (e.g., product, design, writing) can understand and act on.
• Preparing report presentations and communicating research findings to a broad team of stakeholders.
• Working with product, writing, design, and development teams to guide the development of products/prototypes to support further testing and prompt key decisions to be made.
• Collaborating with other team members to build applications for cutting-edge smartphone and wearable SaMD solutions, including collaborations.
• Helping provide documentation for SaMDs, which includes human factors validation plan, use related risks analysis, and tracking all recommendations made during the formative studies.
• Using research insights to help establish a roadmap for health strategy, with a forward-thinking vision of how our health products and services can best fit into user’s lives.
• Leading, mentoring, and guiding other researchers on the team by providing constructive feedback and reviews on research reports and during collaboration sessions.
• Work with your Manager on research priorities.

Required Experience and Education:

• 3 years of UX Research/Human Factors experience with a Bachelors degree, or 1 years of UX Research/Human Factors experience with a Masters degree.
• Educational background in research-related domains, Human-Computer Interaction, Human Factors, Anthropology or comparable industry research experience or equivalent combination of education, training, and experience.
• Experience leading several research studies from end to end and throughout the development life cycle.
• Experience using a variety of research methodologies (e.g., usability testing, observation, in-depth interviews, surveys, etc.)
• Experience working closely with design and product functions.

Preferred:

• Experience conducting user research on consumer health products and developing products in the health, wellness, and/or medical space.
• Experience with products that seek to motivate users to make healthy behavior changes.
• Experience using measures to evaluate success of iterative design approach.
• Experience mentoring and leading researchers.
• Experience conducting research on consumer devices such as smartphones, smartwatches, and other wearables.
• Experience running prototype software on mobile devices and remotely via video conference.
• Experience with a variety of methodologies, usability, in-depth interview, observation, contextual inquiry, etc.