Virtual Assistant

Key Responsibilities

Aspire System Management

• Work Ticket Management – Create, track, update, and ensure timely completion.
• Route Creation – Plan and adjust janitorial team schedules efficiently.
• Timekeeping Maintenance – Ensure accurate time records and resolve discrepancies.
• Supply Ordering – Monitor inventory levels, place orders, and track deliveries.
• Work Order Completion & Invoicing – Ensure all completed work orders are correctly documented for invoicing.
• Issue Tracking & Resolution – Identify, document, and resolve any issues affecting workflow.

ServiceChannel System Management

• Work Ticket Management – Assign, update, and track service requests.
• Invoice Matching – Verify service completion details against invoices to ensure accuracy.

Inova/UKG HRIS Platform Administration

• Payroll Preparation – Process payroll, verify hours, and correct discrepancies.
• Employee Onboarding – Set up new hires in the HRIS platform and ensure accurate records.
• Training Compliance – Track required employee training and certifications.

General Administrative Support

• Maintain accurate documentation across all platforms.
• Generate operational reports and provide insights to leadership.
• Assist with communications between teams to streamline workflows.

Training & Tools Provided

• Training on Aspire, ServiceChannel, and Inova/UKG HRIS Platform to ensure proficiency.
• Internal playbooks for structured task completion.
• Ongoing support & performance feedback.

Salary : $10 - $12