What are the responsibilities and job description for the Care Management Coordinator position at Spectrum Healthcare?
Are you inspired to help others and be on the innovative side of healthcare?
If so, you should consider a career with us!
Spectrum Healthcare Group is a truly integrated care facility with a simple mission that sums up what drives us: Compassionate Care for Mind, for Body, for all of YOU! This rings true for our clients as well as our employees.
We have been providing high quality whole healthcare throughout Arizona for more than 65 years. Whether it is primary care, behavioral health, psychiatry, or pediatric care, we stretch the boundaries of traditional healthcare by striving to meet the needs of our clients anyway and anywhere possible.
Join a Team That Will Invest in You … While You Make a Difference in the Lives of Others!
Spectrum is proud to offer an open-door and transparent work environment. We expect a lot, but we also offer a lot, including flexible work schedules to encourage a strong work-life balance. Our employees receive competitive salaries and an excellent full-time benefits package including:
- Health, Dental, Vison Insurance and EAP
- Long-term Disability Insurance
- Paid Time Off - Sick/Vacation Bank, Catastrophic Leave, 9 Holidays and a Floating Holiday
- 401(k) with a generous company match
- Company Provided Life/AD&D and Voluntary Life/AD&D
- Company paid gym membership
- Supplemental Voluntary Health Benefits
- Tuition Reimbursement Program
- Employee Referral Bonus Program
- Many more benefits and exciting things at Spectrum…
Position Summary
The Care Management Coordinator (CMC) provides administrative support to the care management team by assisting in the coordination of services for patients with behavioral health needs. This role involves helping with the management of patient records, scheduling appointments, assisting with documentation, and ensuring the smooth functioning of the team's daily operations. The CMC will be responsible for organizing care plans, ensuring timely follow-ups, and communicating with patients, healthcare providers, and community resources.
Required Qualifications
- High School Diploma or Associates degree and Minimum 2 years' experience in behavioral health; Bachelor's degree (any) and at least 1 year experience in behavioral health; OR Bachelor's degree in a human services related field.
- Excellent customer service and client care.
- Must support an access to care model.
- Have or ability to obtain a Level I Fingerprint Clearance Card.
- Maintain current AZ driver's license with acceptable driving record.
- Maintain approved CPR/First Aid certification.
- Successfully pass background check.
- Intermediate knowledge of DSM V diagnostic criteria and demonstrated ability to present clinical case presentation and signs/symptoms of a mental illness diagnosis.
- Demonstrated ability to provide comprehensive and clinically appropriate crisis assessment and intervention activities.
- Basic understanding of common health problems and interventions (i.e. obesity, smoking, nutrition, health promotion/wellness) and demonstration of skills in behavior health change.
- Provides clinically appropriate care management activities including coordination of physical healthcare with Primary Care Physicians both internal and external.
- Understanding of coordination of physical healthcare (fluency and demonstration).
- Ability to navigate healthcare system.
- Able to demonstrate skills in behavioral health change.
- Excellent customer service skills.
- Ability to interact with clients, personnel, and outside agencies calmly, logically, and respectfully utilizing cultural competency.
- Ability to professionally document progress notes in a timely manner.
- Ability to maintain confidentiality.
- Ability to maintain professional boundaries.
- Ability to effectively prioritize workload.
- Microsoft Office/Internet proficiency and excellent computer skills.
- Ability to use various types of office equipment (personal computer, photocopier, fax).
Preferred Qualifications
- CPI Training
We hope you will consider a career with us at Spectrum Healthcare!
We are an equal opportunity employer and committed to providing an inclusive and welcoming environment for all members of our staff, clients, patients, volunteers, and vendors. Spectrum Healthcare is also a drug- and tobacco-free environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their position.
