HVAC Master Mechanic - Mobile Service Team

Job Title: HVAC Master Mechanic

Department: Operations

FLSA Status: Exempt

SUMMARY

The HVAC Master Mechanic will oversee mobile service, preventative maintenance, repairs, and installations of mechanical systems in offices, schools, government buildings, and other establishments. The HVAC Master Mechanic will also provide maintenance and repair support for various equipment at sites supported in the organizational portfolio.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Daily supervision and direct oversight of HVAC commercial service mechanics.

· Provide support to diagnose and repair HVAC system issues as needed.

· Create/generate customer repair proposals.

· Provide daily interface with company clients, ranging from building personnel to ownership.

· Maintain HVAC equipment in sound operating condition.

· Provide direction and support to subcontractors as needed.

· Accurately document work performed on trouble tickets or work orders.

· Purchase materials and supplies, and maintain inventory as required for timely work completion.

· Perform other related duties as assigned as deemed necessary by the company.

SUPERVISORY RESPONSIBILITIES

The HVAC Master Mechanic is a supervisory role.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• High School Diploma or General Education Degree (GED) required.
• HVAC Master License required.
• Universal CFC Certification required.
• Minimum of ten (10) years of related experience with HVAC systems.
• 2-3 years of HVAC/Maintenance Staff supervision experience
• Valid driver’s license.
• Capable of climbing ladders up to a height of thirty (30) feet.
• Proficiency in Microsoft Excel, Word, Outlook, and other electronic systems as needed.
• Ability to work comfortably within an electronic service dispatching system. Activities include creating work orders, scheduling/dispatching manpower, loading documents, generating proposals, etc.

COMPETENCIES:

• Ability to prioritize work requests and orders according to departmental needs
• Ability to communicate effectively with a variety of individuals representing diverse cultures and backgrounds and function calmly in stressful situations, which require a high degree of sensitivity, tact and diplomacy
• Ability to assess the customer’s immediate needs and ensure customer’s receipt of needed services through personal service or making appropriate referral
• Ability to provide prompt, efficient and responsive service
• Ability to exercise appropriate judgment in answering questions and releasing information; analyze and project consequences of decisions and/or recommendations
• Basic computer skills to input, retrieve, view and print information from facilities management and maintenance tracking systems
• Ability to work overtime and weekend hours as needed with short notice

Salary : $110,000 - $115,000