What are the responsibilities and job description for the Work Order Specialist position at Spectrum Resorts?
Job Overview
Spectrum Resorts is seeking a highly skilled and motivated individual to join our team as a Work Order Specialist. In this role, you will be responsible for administrative duties, technical assistance, and customer service.
About the Role
The ideal candidate will have excellent communication skills, be able to multitask, and possess a strong attention to detail. They will also be able to work independently and as part of a team.
Key Responsibilities
- Answer phone calls and respond to customer inquiries
- Enter service work orders into our system and dispatch them to field workers
- Monitor open work orders and provide updates to clients
- Assist with cleaning duties and other tasks as needed
Requirements
- Excellent customer service skills and communication abilities
- Ability to learn new software and systems quickly
- Organizational skills and attention to detail
- Ability to work varied shifts, including nights and weekends
Physical Requirements
- Ability to sit at a computer/phone for extended periods
- Ability to move/lift up to 15 pounds as needed
