Field Technician

A team player with great customer service and professionalism is needed to work in the field using technical acumen. This individual might be a great fit for our Field Technician position.

Spectrum keeps nearly 32 million customers connected across its 41-state footprint. The company's mission is to integrate high-quality service with superior entertainment and communications products that exceed customer expectations. As a Field Technician, you deliver essential and innovative technology while consistently meeting customer expectations.

This entry-level role involves working under supervision, interacting daily with customers, installing and repairing services, and educating them on proper use of their Spectrum services and equipment. Tasks include basic installations, disconnects, downgrades, upgrades, and reconnects for residential customers, all while providing world-class customer service.

What Our Field Techs Enjoy Most

• Working in the field
• Learning technical and engineering skills on the job
• Building relationships both internally and externally
• Problem-solving and overcoming daily obstacles
• Team camaraderie

You will work independently with minimal supervision in a field-oriented role requiring outdoor work, hand tools, and various working conditions and locations.

What You'll Bring to Spectrum

Required Qualifications

• Education: High School diploma, GED, or equivalent work experience
• Technical skills: Problem solver with technical aptitude, computer and software application use. Accurately measuring distances, using measuring tape. Working with hand tools.
• Skills: Communication, professionalism, time management, organization, critical thinking, responsible/reliable
• Abilities: Interpreting analytics from soft tools such as meters and handheld devices. Troubleshooting. Reading, writing, and speaking English language
• Physical: Ability to walk over various terrain in different weather while carrying tools and equipment. Safely using weight-bearing equipment within maximum weight limitations. Lifting up to 90 lbs and climbing ladders to 32 feet. Working in confined spaces and at heights. Operating and navigating a company vehicle in changing environments. Working with small components and wires. Working outside for extended periods in any season and/or during inclement weather

Spectrum Connects You to More

• Learning Culture: Investing in learning through 160 hours of training, hands-on experience, and mentoring
• Dynamic Growth: Investing in your growth with paid training and opportunities to move up and around the company
• Competitive Pay: Generous starting pay
• Total Rewards: Comprehensive pay and benefits package supporting all aspects of well-being and delivering real value at every stage of life