What are the responsibilities and job description for the Customer Engagement Specialist position at SPECTRUM?
About Us
SPECTRUM is a leader in the telecommunications industry, serving nearly 32 million customers across 41 states. We foster a culture of inclusivity, diversity, and equal opportunity, providing a workplace where employees can grow, thrive, and contribute to our shared vision.
Role Overview
As a Residential Sales Representative, you will serve as the primary point of contact for new customers, responsible for acquiring new business and expanding existing client relationships. You will leverage your exceptional communication skills, market expertise, and understanding of customer needs to deliver exceptional service and drive revenue growth.
Responsibilities
Requirements
Benefits and Perks
At SPECTRUM, we value our employees' contributions and well-being. Our comprehensive benefits package includes medical and dental insurance, 401(k) matching, paid time off, and opportunities for professional growth and advancement, all while supporting a healthy work-life balance.
SPECTRUM is a leader in the telecommunications industry, serving nearly 32 million customers across 41 states. We foster a culture of inclusivity, diversity, and equal opportunity, providing a workplace where employees can grow, thrive, and contribute to our shared vision.
Role Overview
As a Residential Sales Representative, you will serve as the primary point of contact for new customers, responsible for acquiring new business and expanding existing client relationships. You will leverage your exceptional communication skills, market expertise, and understanding of customer needs to deliver exceptional service and drive revenue growth.
Responsibilities
Key responsibilities include:
- Prospecting and engaging with new customers to acquire new business
- Developing and executing customized sales strategies to meet customer needs
- Collaborating with internal teams to streamline processes and improve overall efficiency
- Staying up-to-date on product offerings, promotions, and marketing initiatives to effectively communicate value to customers
Requirements
Successful candidates will demonstrate:
- Proven sales experience or transferable skills
- Strong communication and interpersonal skills
- Ability to build rapport and trust with customers
- Flexibility and adaptability in a dynamic, fast-paced environment
Benefits and Perks
At SPECTRUM, we value our employees' contributions and well-being. Our comprehensive benefits package includes medical and dental insurance, 401(k) matching, paid time off, and opportunities for professional growth and advancement, all while supporting a healthy work-life balance.
