What are the responsibilities and job description for the Customer Engagement Specialist position at SPECTRUM?
The Senior Account Sales Representative will play a critical role in achieving our sales goals by selling our products and services to customers in assigned areas.
About Our Team
We are a dynamic and innovative company that values its employees and provides opportunities for growth and development. Our team is committed to delivering exceptional customer service and ensuring that our customers have access to the latest technology and innovations.
Job Responsibilities
- Solicit residential customers through door-to-door solicitation, lobby events and by building/maintaining strong relationships with property management.
- Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio.
- Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved.
Requirements
- Required Skills/Abilities and Knowledge:
- A valid driver's license with a satisfactory driving record within Company required standards.
- Knowledge of cold call sales skills, persuasion, and clear communication skills.
- Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications.