Field Technician

Job Title: Field Technician

We are seeking a skilled and customer-focused Field Technician to join our team. As a Field Technician, you will play a crucial role in delivering exceptional service to our customers by installing, maintaining, and repairing their Spectrum services.

Key Responsibilities:

• Install and repair services for residential customers, ensuring timely and efficient completion of tasks.
• Provide world-class customer service, educating customers on proper use of their Spectrum services and equipment.
• Maintain accurate records of installations, repairs, and customer interactions.
• Work independently with minimal supervision, using hand tools and navigating various working conditions.

Requirements:

• High School diploma or equivalent work experience.
• Problem-solving skills and technical aptitude, including computer and software application use.
• Effective communication, professionalism, time management, organization, critical thinking, and responsible/reliable behavior.
• Able to interpret analytics from soft tools such as meters and handheld devices, troubleshoot issues, and read, write, and speak English fluently.
• Valid Driver's license with a satisfactory driving record and ability to travel to assigned territories and company facilities.

What We Offer:

• Comprehensive pay and benefits package that rewards employees for their contributions.
• Learning culture with 160 hours of training, hands-on experience, and mentoring to advance skills.
• Dynamic growth opportunities, including paid training and promotions within the company.
• Total Rewards program that invests in employees' well-being and delivers real value at every stage of life.