What are the responsibilities and job description for the Sales Development Representative position at SPECTRUM?
Job Description
Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20 doors through door-to-door solicitation and lobby events.
Key Responsibilities:
- Actively supports efforts to simplify and enhance the customer experience.
- Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and portfolio.
- Solicits residential customers through door-to-door solicitation and lobby events.
- Generates incremental revenue from existing customers by adding new/additional services.
- Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved.
- Maintains a well-informed knowledge base of competitors' activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions.
- Attends and actively contributes to sales meetings and training programs.
- Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders, and sales reporting.
- Collections and accounts for funds and provides receipts according to Company policy and guidelines.
