What are the responsibilities and job description for the Machine Learning Intern position at SpectrumVoIP?
**MUST BE CURRENTLY ENROLLED IN AN ACCREDITED 4 YEAR-COLLEGE WITH AN EXPECTATION OF GRADUATING IN AUGUST 2026 OR EARLIER!**
Position Summary
Spectrum VoIP is seeking a driven and self-motivated Machine Learning Intern to help
spearhead our efforts in advanced analytics and AI-driven solutions. In this high-visibility role,
you will contribute to our mission of delivering an effortless customer experience by analyzing
data, identifying trends, and developing predictive models to inform decision-making across the
organization. You’ll collaborate closely with the VP of Product and other cross-functional teams
to design, implement, and refine machine learning initiatives that will shape our next generation
of services.
This is an entry-level internship within our Technical Services department—perfect for a student
who is eager to gain hands-on experience applying cutting-edge machine learning techniques in a
real-world environment. Join us and grow your career at one of the best Unified
Communications service providers in the country.
Key Responsibilities
• Machine Learning & NLP Projects
o Assist in research, design, and development of ML models, including projects
involving frameworks such as Langchain/LLaMAIndex and Huggingface
Transformers.
o Utilize NLP techniques—especially large language models (LLMs)—to derive
insights, automate processes, and enhance customer interactions.
• Data Analysis & Visualization
o Collect, clean, and analyze customer support and operational data to uncover
hidden patterns and opportunities for improvement.
o Build intuitive dashboards and reports using SQL, Power BI, and Tableau to
communicate findings to the Business Intelligence team and executive leadership.
• Collaboration & Innovation
o Work closely with cross-functional teams to understand business challenges and
propose data-driven solutions.
o Stay updated on emerging trends in AI and ML to recommend innovative tools
and approaches.
o Contribute to the continuous improvement of internal processes and data
workflows.
• Reporting & Communication
o Present insights and recommendations to stakeholders across the company—
including C-suite executives—using clear visual storytelling and data-driven
narratives.
o Maintain an ongoing understanding of business trends, preparing monthly reports
and analyses.
o Perform other duties as assigned by management.
Skills, Knowledge, and Abilities
• Education
o Currently pursuing a Bachelor’s degree in Computer Science, Mathematics,
Engineering, or a related quantitative field.
o Expected graduation in August 2025 or earlier.
• Technical Proficiency
o Familiarity with Python and popular data libraries (e.g., Pandas, NumPy).
o Basic understanding of machine learning algorithms, natural language processing,
and large language models.
o Comfortable working with SQL for data retrieval and manipulation.
o Experience with data visualization tools (Power BI, Tableau) is a plus.
• Analytical & Problem-Solving Skills
o Ability to synthesize complex data sets into actionable insights.
o Strong aptitude for troubleshooting and solving technical issues.
o Capable of distinguishing low-impact from high-impact problems independently.
• Communication & Collaboration
o Excellent written, verbal, and interpersonal communication skills.
o Experience working in a collaborative, team-oriented environment.
o Ability to manage multiple priorities in a fast-paced setting while maintaining
professionalism.
Join Spectrum VoIP as a Machine Learning Intern and gain invaluable experience in applying
advanced AI and ML concepts to real business challenges. If you’re eager to grow in a dynamic
environment where your ideas can truly make an impact, we’d love to hear from you!