Demo

Machine Learning Intern

SpectrumVoIP
Plano, TX Intern
POSTED ON 3/12/2025
AVAILABLE BEFORE 9/6/2025

**MUST BE CURRENTLY ENROLLED IN AN ACCREDITED 4 YEAR-COLLEGE WITH AN EXPECTATION OF GRADUATING IN AUGUST 2026 OR EARLIER!**


Position Summary

Spectrum VoIP is seeking a driven and self-motivated Machine Learning Intern to help

spearhead our efforts in advanced analytics and AI-driven solutions. In this high-visibility role,

you will contribute to our mission of delivering an effortless customer experience by analyzing

data, identifying trends, and developing predictive models to inform decision-making across the

organization. You’ll collaborate closely with the VP of Product and other cross-functional teams

to design, implement, and refine machine learning initiatives that will shape our next generation

of services.

This is an entry-level internship within our Technical Services department—perfect for a student

who is eager to gain hands-on experience applying cutting-edge machine learning techniques in a

real-world environment. Join us and grow your career at one of the best Unified

Communications service providers in the country.

Key Responsibilities

Machine Learning & NLP Projects

o Assist in research, design, and development of ML models, including projects

involving frameworks such as Langchain/LLaMAIndex and Huggingface

Transformers.

o Utilize NLP techniques—especially large language models (LLMs)—to derive

insights, automate processes, and enhance customer interactions.

• Data Analysis & Visualization

o Collect, clean, and analyze customer support and operational data to uncover

hidden patterns and opportunities for improvement.

o Build intuitive dashboards and reports using SQL, Power BI, and Tableau to

communicate findings to the Business Intelligence team and executive leadership.

• Collaboration & Innovation

o Work closely with cross-functional teams to understand business challenges and

propose data-driven solutions.

o Stay updated on emerging trends in AI and ML to recommend innovative tools

and approaches.

o Contribute to the continuous improvement of internal processes and data

workflows.

• Reporting & Communication

o Present insights and recommendations to stakeholders across the company—

including C-suite executives—using clear visual storytelling and data-driven

narratives.

o Maintain an ongoing understanding of business trends, preparing monthly reports

and analyses.

o Perform other duties as assigned by management.

Skills, Knowledge, and Abilities

• Education

o Currently pursuing a Bachelor’s degree in Computer Science, Mathematics,

Engineering, or a related quantitative field.

o Expected graduation in August 2025 or earlier.

• Technical Proficiency

o Familiarity with Python and popular data libraries (e.g., Pandas, NumPy).

o Basic understanding of machine learning algorithms, natural language processing,

and large language models.

o Comfortable working with SQL for data retrieval and manipulation.

o Experience with data visualization tools (Power BI, Tableau) is a plus.

• Analytical & Problem-Solving Skills

o Ability to synthesize complex data sets into actionable insights.

o Strong aptitude for troubleshooting and solving technical issues.

o Capable of distinguishing low-impact from high-impact problems independently.

• Communication & Collaboration

o Excellent written, verbal, and interpersonal communication skills.

o Experience working in a collaborative, team-oriented environment.

o Ability to manage multiple priorities in a fast-paced setting while maintaining

professionalism.


Join Spectrum VoIP as a Machine Learning Intern and gain invaluable experience in applying

advanced AI and ML concepts to real business challenges. If you’re eager to grow in a dynamic

environment where your ideas can truly make an impact, we’d love to hear from you!

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