What are the responsibilities and job description for the Customer Support / Administrator position at Speer Air?
About the Role:
Speer Air is looking for a dependable, detail-oriented Customer Support / Administrator to join our office team.
This is a key position supporting both our customers and company leadership. You'll be handling a variety of routine tasks that keep the business running-from answering phones and scheduling appointments to tracking payments and ordering supplies.
This is not a creative or leadership role. It's a "get-things-done" kind of job where your reliability, organization, and follow-through matter more than fancy experience. You should be comfortable with a fast-paced but structured environment, and willing to step in wherever help is needed.
- Answer and manage a high volume of customer calls
- Schedule service appointments and follow up with customers
- Apply payments and track who owes what
- Make deposits and update customer accounts and contracts
- Order and manage office and service supplies
- Provide direct administrative support to company leadership
- Keep the office running smoothly through dependable, consistent support
- Enjoy being on the phone and helping people
- Don't mind repetitive tasks and find satisfaction in staying on top of the details
- Take direction well, follow through, and don't need to be the boss to do a great job
- Are dependable, low-drama, and genuinely want to help
- Monday to Friday, 9:00 AM - 5:00 PM
- Rotating Saturdays required
- Health insurance
- Paid time off (PTO)
- 401(k)
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Disability insurance
Apply If:
You're reliable, organized, and ready to be the go-to support person in a busy HVAC office. No glamour-just real work that makes a real difference.
