What are the responsibilities and job description for the Service Advisor/Writer position at Spencer Auto Repair?
Service Advisor
Are you interested in working for a FAST GROWING company! HEALTH, DENTAL, VISION Insurance, Paid Holidays, PTO, Positive Environment! Weekly, Monthly, and Yearly Bonuses based on shop performance. Company Events. Closed Weekends. Monday- Friday Schedule
Service Advisor
- Health Insurance
- 401K
- Bonus Plan, Weekly, Monthly, and Yearly
- Dental & Vision Insurance
- Paid Time Off
- Paid Holidays
- Paid Training
- Positive Environment
Service Advisor Requirements & Responsibility
- Automotive Industry Experience Required
- Follow and enforce all company policies and procedures as outlined in the current Employee Handbook.
- Follow our Customer Experience Process to ensure quality of work, attitude and performance meets or exceeds customers expectations
- Maintain positive attitude and positive communications at all times.
- Ability to Create Estimates and Repair Orders
- Assign work orders to the technicians and keep the shop flowing
- Open and close store on a daily basis.
- Ensure all equipment is fully operational and in good working order.
- Serve as primary communications interface to the customers, before, during and after service.
- Answer customer calls with enthusiasm and a smile in your voice.
- Educate customers about the health of their vehicles: Ensure all their questions are answered and they leave our shop with a good understanding of their vehicle.
- Present recommendations with Honesty and Integrity.
- Be a Team Player Other duties may be assigned
1 year experience in an Automotive Enviroment
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $40,000 - $50,000
