What are the responsibilities and job description for the Global Operations Lead position at Spencer - Richardson?
Key Responsibilities
- Ensure that all resource planning is managed and held to the highest standards across the region.
- Work collaboratively with senior stakeholders to align client requirements with operational and delivery teams.
- Map and plan pipeline forecasts, predict delivery challenges, and prepare solutions in advance.
- Understand team capability and capacity across the region to best place resources.
- Support facilities management and operations of the local office, managing budgets effectively.
- Manage KPIs and target delivery.
- Coach and advise project teams, lead operational excellence, and continually improve processes.
- Create a culture of excellence, driving business values and leading by example.
