What are the responsibilities and job description for the Front Office Coordinator position at Spero Rehabilitation LLC?
Job Description
Job Description
About the Role :
As a Front Office Coordinator, your main responsibility will be to ensure the smooth and efficient operation of the front desk and reception area. You will be the first point of contact for visitors and clients, providing exceptional customer service and creating a positive and welcoming environment. Additionally, you will be responsible for managing phone calls, scheduling appointments, and maintaining office supplies. You will also be responsible for maintaining the patient chart, as well as taking payments and performing insurance verifications and authorizations. Your attention to detail and organizational skills will be crucial in managing administrative tasks and supporting the overall functioning of the office.
Minimum Qualifications :
- High school diploma or equivalent.
- Proven experience in a customer service or administrative role.
- Excellent verbal and written communication skills.
- Proficient in using office equipment, such as printers, scanners, and phone systems.
- Strong organizational and multitasking abilities.
Preferred Qualifications :
Responsibilities :
Skills :
In this role, you will utilize your excellent communication skills to interact with visitors and clients, ensuring their needs are met and providing a positive experience. Your organizational skills will be essential in managing appointments, calendars, and office supplies efficiently. Proficiency in using office equipment and software will enable you to handle administrative tasks effectively. Additionally, your ability to handle confidential information with discretion and solve problems independently will contribute to the smooth operation of the front office. Overall, your attention to detail, multitasking abilities, and customer service mindset will be key in delivering exceptional support to the office and its stakeholders.
About Company :
Spero Rehab was founded in 2010, named after the latin word for ‘hope’, with the mission to create multi-disciplinary outpatient rehabilitation centers that help individuals from all walks of life recover from orthopedic and neurological injuries.
Today, we provide skilled physical, occupational, and aquatic therapy to individuals living with orthopedic and neurological conditions across six locations in Katy, TX and Austin, TX. Equipped with state-of-the-art technology, and staffed by skilled, compassionate, and caring clinicians, Spero Rehab is a people-centered organization that seeks to positively impact its local communities with its dedication to service, patient advocacy, and community health.
Spero Rehab understands that its employees are the heartbeat of the organization and its most valuable assets. We prioritize supporting our staff by providing ongoing mentorship, encouraging a work life balance and through creating an inclusive culture in which employees feel a part of the organization.
Our 2025 vision statement is "to revolutionize rehab through innovations, clinical expertise, and human connection" as we move forward in ensuring that we are experts in the field while also actively listening and helping our patients achieve goals that are meaningful to them