What are the responsibilities and job description for the Oracle ERP Technical Consultant position at SPG Consulting Services LLC?
Job Details
Job Description
Tilte - Oracle ERP Technical Consultant (Specialized Application Consultant)
Location - Dallas, TX
Technical Skills
Troubleshooting and Issue Resolution: Diagnosing technical issues reported by customers regarding Oracle ERP modules, including data errors, system crashes, configuration problems, and integration issues.
Customer Interaction: Responding to business inquiries via email, and ticketing systems, clearly explaining complex technical concepts to non-technical users.
Log Analysis: Reviewing system logs and error messages to identify root causes of problems.
Configuration Management: Assisting with configuration changes within Oracle ERP modules to address specific client requirements.
Patch Management: Applying updates and patches to Oracle ERP systems to resolve known bugs and security vulnerabilities.
Knowledge Base Management: Contributing to the internal knowledge base by documenting solutions to common issues and best practices.
Escalation Management: Identifying complex issues that require escalation to senior technical support engineers or development teams.
Training and Support: Providing basic training to customers on Oracle ERP functionalities and usage.
Team Leadership and Collaboration:
Lead cross-functional teams, including workstream leads, Business Analysts, System Analysts, and Testing teams.
Drive instructions to staff and ensure project deliverables and objectives are met.
Good to Have:
Agile way of working, Finance/ Banking industry experience
Certification in Oracle NetSuite ERP Consultant
Lead cross-functional teams, including workstream leads, Business Analysts, System Analysts, and Testing teams
Qualifications:
7-10 years proven experience in Oracle ERP Technical consultation
Strong oral & verbal communication and leadership skills.
Ability to work collaboratively with cross-functional teams.
Roles & Responsibilities
Use all features of ErWin as a data modelling tool
Demonstrate the strong understanding/experience of Finance, Banking domain/data and business scenarios
Develop and implement reusable data framework, reference models, data modeling (operational and analytical), strategies that support business needs
Write strong PL-SQLs by referring functionalities of Informatica jobs
Create and use data models, Software architecture and design
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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