Security Operations Center Operator (Part-Time)

Sphere Entertainment Co. (NYSE : SPHR) is a premier live entertainment and media company. The Company includes Sphere, a next-generation entertainment medium powered by cutting-edge technologies to redefine the future of entertainment. The first Sphere venue in Las Vegas opened in September 2023. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG , delivering a wide range of live sports content and other programming. More information is available at sphereentertainmentco.com.

Who are we hiring?

The Security Operations Center (SOC) Operator is responsible for using best practices to identify, analyze, and support all incidents that are either impactful or potentially impactful to business, the brand and / or employees. The successful candidate will be a problem solver, possess critical thinking skills and be detail oriented. This position is responsible for using best practices for communicating information surrounding those incidents to leadership as appropriate. The SOC Operator will monitor cameras and alarms, dispatch associated calls via telephone and radio, operate access control technology, and provide general assistance to both employees and guests. The SOC operator supports the MSG Sphere, headquarters, and appropriate field Venues as they prepare for, respond to, and recover from both crisis and non-crisis incidents.

What will you do?

• The SOC Operator is responsible for answering routine and emergency calls, monitoring alarms and video equipment including video alarms, door alarms, and duress alarms and provides general assistance to employees, vendors and guests.
• The SOC Operator is responsible for monitoring various Social Media tools to assist in identifying threats and / or risks to the organization.
• The SOC Operator will respond to life safety incidents (medical, safety, natural disasters, etc.) and dispatch security officers, ERT, facilities, police, fire and EMS personnel as required via telephone, radio and / or software systems provided by MSG.
• The SOC Operator maintains various records of communications and events.
• Evaluate incidents that may impact employees, venues, or offices and escalate accordingly to security management and subsequently to other business units as necessary.
• The SOC Operator communicates and disseminates information, using established communication vehicles, to key partners using best practices.
• Able to manage and handle situations of a sensitive nature and maintain company's confidentiality and information security practices (personnel issues, investigations, public relations incidents, emergency personnel contact information, etc.).
• The SOC Operator takes an active role in position related projects. The levels of responsibility will vary from consulting to owning projects based on the individual.

What do you need to succeed?

Special Requirements

Sheriff's Card

LI-Onsite

Hourly Pay Range

28-$28 USD

At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.

Salary : $28