What are the responsibilities and job description for the Contact Center Associate position at Spherion Staffing and Recruiting?
Spherion Staffing and Recruiting is seeking a highly skilled and experienced Contact Center Associate to join our team. This is a Temp-to-Hire position with a leading utility company that offers competitive pay, benefits, and opportunities for growth and development.
The ideal candidate will have 1-2 years of experience in a customer service environment, with a proven track record of providing top-notch service to internal and external customers. You will be responsible for communicating effectively with peers, supervision, and customers, maintaining a safe and productive work environment, and adhering to company policies and procedures.
This is an excellent opportunity for someone looking to start their career or take the next step in their professional journey. The position offers competitive pay, benefits, and opportunities for growth and development.
Key Responsibilities:
- Communicate professionally with customers, peers, and supervision
- Maintain a safe and productive work environment
- Adhere to company policies and procedures
- Prepare records of customer interactions
- Interface with other departments to resolve customer complaints and issues
Requirements:
- 1-2 years of customer service experience
- Strong interpersonal and communication skills
- Basic computer skills and knowledge of Microsoft Office
- Ability to work well under pressure and meet productivity goals
- Self-motivated and dependable team player
Please apply today if you are a motivated and customer-focused individual!
