What are the responsibilities and job description for the AIR EXPORT COORDINATOR position at Spherion?
We are seeking an experienced Air Export Coordinator with at least one year of experience using CargoWise and handling air export logistics. The ideal candidate will manage export files, maintain documentation, communicate with clients and vendors, and ensure timely and accurate processing of shipments. This role requires an understanding of air export procedures, attention to detail, and excellent organizational and communication skills. Mandarin is needed for this role.
Responsibilities :
Open and maintain export files with proper documentation (HBL, MBL, P / L, C / I, ITN filings, etc.).
Ensure all communications and relevant documents are stored in the job file.
Perform credit checks in line with company policies and escalate irregularities.
Draft and send BOLs to agents and customers for approval.
Maintain quotes on file, including cost and client sell rates.
Regularly file all documents (physical and electronic).
Address email queries from customers, vendors, and overseas offices.
Monitor and respond to requests within the same working day.
Communicate professionally via phone, email, and other methods.
Provide updates to overseas agents and customers on shipment statuses.
Arrange and confirm pickups, ensuring competitive rates and accurate scheduling.
Monitor departure statuses and ensure original documents are couriered as required.
Resolve customer issues independently and confirm POD upon delivery.
Process invoices, verify shipment weights and volumes, and handle price conversions.
Ensure profitability by managing costs and sell rates effectively.
Issue customer invoices within five days of departure.
Address vendor and client invoice concerns promptly.
Working hours : 8 : 00 AM - 5 : 00 PM
Skills :
Experience in export regulations, logistics processes, and international shipping.
Education : No Degree Required
Experience : 1-4 years
Qualifications :
Minimum of 1 year of experience in air export logistics and CargoWise.
Knowledge of air export documentation and procedures.
Excellent organizational and time management skills.
Proficient in handling email communication and maintaining professional etiquette.
Ability to work independently and resolve issues effectively.
Attention to detail and commitment to accuracy.
APPLY NOW!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer : Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
key responsibilities
Open and maintain export files with proper documentation (HBL, MBL, P / L, C / I, ITN filings, etc.).Ensure all communications and relevant documents are stored in the job file.Perform credit checks in line with company policies and escalate irregularities.Draft and send BOLs to agents and customers for approval.Maintain quotes on file, including cost and client sell rates.Regularly file all documents (physical and electronic).Address email queries from customers, vendors, and overseas offices.Monitor and respond to requests within the same working day.Communicate professionally via phone, email, and other methods.Provide updates to overseas agents and customers on shipment statuses.Arrange and confirm pickups, ensuring competitive rates and accurate scheduling.Monitor departure statuses and ensure original documents are couriered as required.Resolve customer issues independently and confirm POD upon delivery.Process invoices, verify shipment weights and volumes, and handle price conversions.Ensure profitability by managing costs and sell rates effectively.Issue customer invoices within five days of departure.Address vendor and client invoice concerns promptly.
experience
1-4 years
skills
Experience in export regulations, logistics processes, and international shipping.
qualifications
Minimum of 1 year of experience in air export logistics and CargoWise.Knowledge of air export documentation and procedures.Excellent organizational and time management skills.Proficient in handling email communication and maintaining professional etiquette.Ability to work independently and resolve issues effectively.Attention to detail and commitment to accuracy.
education
No Degree Required
