General Function : The Business Systems Analyst is a member of our Business Systems Team within IT and is responsible for optimizing efficiencies throughout the organization by performing process evaluation, software configuration and implementation of new applications to our suite of banking solutions. Provides tiered support of banking software systems including enhancements to existing systems.
Responsibilities :
- Work directly with the business units and staff, along with other IT analysts, on processes, user experience and technical requirements related to a prioritized initiative, feature, fix or project
- Act as a Tier 3 technical support liaison for problem tickets to address issues with banking solutions or the research and troubleshooting of the existing system configuration and automation processes
- Work closely with other Business System team members to identify departmental process improvement opportunities, develop innovative solutions to streamline processes, and improve productivity
- Work with Project Management as a key stakeholder and guiding light for technical and operational needs related to the backing solutions
- Partner with the business unit management, or assigned project manager or coordinator, on all Requests For Proposal for new products or services when considering changing third-party vendors / partners
- Use elicitation techniques to gather information at the right level of detail and scope to represent all the stakeholders needs
- Develop and maintain project documentation to include requirement specifications, use case diagrams, flow charts, and other visuals to facilitate an understanding of system processing and changes required
- Review release notes from current business systems looking for new functionality that the business unit area could leverage, as well as potential business or workflow impediments
- Help develop programing requests and requirements for in-house developers and programmers
- Develop and maintain internal department procedures and documents to provide a high level of application integrity and availability and to ensure timely, effective support
- Research, evaluate, and make recommendations concerning new third-party products or industry trends and the potential application and impact to existing or new banking software systems
- Act as the technical liaison for all teams across the organization to provide support / guidance on function, features and usage of the banking solutions
- Document process improvement methods by creating process life-cycle, operational procedures, implementation guides, support guides and technical docs
- Involved in the evaluation, testing, planning and implementation of Business Continuity and Disaster Recovery for the organizations banking solutions
- Involved with the implementation, modification, communication, training, and support of the automated processes within OpCon
Working hours : 8 : 00 AM - 5 : 00 PM
Skills :
Symitar core system.Synergy document management system.MeridianLink (LoansPQ & amp; XpressAccounts).Alkami digital banking.OpCon Automation PlatformEducation : Bachelors
Experience : 1-4 years
Qualifications :
Bachelor's degree or equivalent experience required.3-5 years US banking / financial operational experience.3-5 years technical analysis experience.3-5 years implementing new technical solutions.3-5 years customer support experience.3-5 years credit union or banking software experience.Possession of general math skills.Proficiency in Microsoft Excel.Competent with Microsoft Office; ability and willingness to work with a variety of office equipment and software systems.Ability to be periodically available on an on-call basis to ensure availability of credit union systems systems, including nights and weekends as needed, which may include holidays or non-standard business hours.Complete mandatory annual BSA training that includes Red Flag, Identity Theft, OFAC, CTR and SAR reporting and thresholds, as well as the safe keeping of member information, and passes any applicable tests.Apply now at www.spherion.com / apply / 75034
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer : Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
key responsibilities
Work directly with the business units and staff, along with other IT analysts, on processes, user experience and technical requirements related to a prioritized initiative, feature, fix or project- Act as a Tier 3 technical support liaison for problem tickets to address issues with banking solutions or the research and troubleshooting of the existing system configuration and automation processes- Work closely with other Business System team members to identify departmental process improvement opportunities, develop innovative solutions to streamline processes, and improve productivity- Work with Project Management as a key stakeholder and guiding light for technical and operational needs related to the backing solutions- Partner with the business unit management, or assigned project manager or coordinator, on all Requests For Proposal for new products or services when considering changing third-party vendors / partners- Use elicitation techniques to gather information at the right level of detail and scope to represent all the stakeholders needs- Develop and maintain project documentation to include requirement specifications, use case diagrams, flow charts, and other visuals to facilitate an understanding of system processing and changes required- Review release notes from current business systems looking for new functionality that the business unit area could leverage, as well as potential business or workflow impediments- Help develop programing requests and requirements for in-house developers and programmers- Develop and maintain internal department procedures and documents to provide a high level of application integrity and availability and to ensure timely, effective support- Research, evaluate, and make recommendations concerning new third-party products or industry trends and the potential application and impact to existing or new banking software systems- Act as the technical liaison for all teams across the organization to provide support / guidance on function, features and usage of the banking solutions- Document process improvement methods by creating process life-cycle, operational procedures, implementation guides, support guides and technical docs- Involved in the evaluation, testing, planning and implementation of Business Continuity and Disaster Recovery for the organizations banking solutions- Involved with the implementation, modification, communication, training, and support of the automated processes within OpConexperience
1-4 years
skills
Symitar core system.- Synergy document management system.- MeridianLink (LoansPQ & amp; XpressAccounts).- Alkami digital banking.- OpCon Automation Platformqualifications
Bachelor's degree or equivalent experience required.- 3-5 years US banking / financial operational experience.- 3-5 years technical analysis experience.- 3-5 years implementing new technical solutions.- 3-5 years customer support experience.- 3-5 years credit union or banking software experience.- Possession of general math skills.- Proficiency in Microsoft Excel.- Competent with Microsoft Office; ability and willingness to work with a variety of office equipment and software systems.- Ability to be periodically available on an on-call basis to ensure availability of credit union systems systems, including nights and weekends as needed, which may include holidays or non-standard business hours.- Complete mandatory annual BSA training that includes Red Flag, Identity Theft, OFAC, CTR and SAR reporting and thresholds, as well as the safe keeping of member information, and passes any applicable tests.education
Bachelors
