Event Manager

Role: Event Manager
Location: Off Site Events

Position Type: Part-Time / Full-Time

Overview

Spice Catering Co. is seeking a highly organized and dynamic Event Manager to lead the execution of catered events, ensuring seamless experience for clients and guests. This role requires a confident leader who can manage event service staff, oversee event timelines, troubleshooting challenges in real time, and uphold our high standards of hospitality. The ideal candidate thrives in fast-paced environments, communicates effectively, and has a keen eye for detail while juggling multiple priorities.

If you love event execution, take pride in delivering exceptional dining experiences, and are known for your organization and problem-solving skills, we want you on our team!

Key Responsibilities:

Pre-Event Responsibilities

• Attend final walkthrough with the Event Planner to review event logistics and expectations.
• Participate in the event handoff meeting and conduct a captain meeting with the assigned Event Captain (when applicable).
• Ensure all event staffing needs are met and manage any last-minute staffing challenges.

Event Execution

• Serve as the primary point of contact for event staff, clients, vendors, and venue representatives.
• Lead the full setup, execution, and breakdown of the event, ensuring all elements align with the client’s vision and our service standards.
• Oversee and manage:
• Rental check-in and verification of all necessary equipment and supplies.
• Staff queuing and team assignments to ensure smooth service flow.
• Event setup and management, including dining areas, bars, and buffet stations.
• Clear and concise communication with the Event Chef as timing evolves throughout the event.
• Dinner service execution, ensuring timing, service quality, and guest experience meet expectations.
• Collaboration with the Lead Chef to review and adjust the event timeline as needed.
• Real-time problem-solving to address unexpected challenges or client requests.
• Staff cutting post-event volume to ensure efficiency while maintaining excellent service.
• Event breakdown and proper packing of all items for return to the warehouse.
• Post-event reporting, including shift notes submitted via Slack or in a hard copy format.

Post-Event Responsibilities

• Conduct a comprehensive event review with the Event Planner, including:
• Payment and tip handoff for staff.
• Client satisfaction review and feedback collection.
• Staff performance evaluations and feedback.
• Inventory and packing review to ensure all equipment and rentals are accounted for.

Essential Skills:

• Experience in Events management in catering, hospitality, or a related field.
• Must complete Spice Captain Training, which includes:
• One 90-minute training session covering expectations, procedures, and best practices.
• Shadowing a seasoned captain at one wedding or large event.
• Serving as an event captain for at least three weddings or comparable events.
• Demonstrated ability to manage full event execution and close down events independently.
• Exceptional organizational and time-management skills with the ability to juggle multiple priorities.
• Strong problem-solving skills with the ability to quickly pivot and execute backup plans when necessary.
• Ability to stay calm under pressure and lead with confidence.
• Excellent communication skills, both verbal and written, to effectively direct teams and liaise with clients.
• Flexible and adaptable mindset, with a proactive approach to addressing challenges.
• Open to receiving and implementing constructive feedback for continuous improvement.
• Physical requirements: Ability to lift 30 lbs and stand for extended periods.
• Must commit to working at least two weekends per month from May through October.

Employee Culture:

Spice is a founder-owned, mission-based company. Our purpose is Changing how people connect with food and our focus is thoughtful hospitality experiences.

Our team abides by a set of Core Values which we are all accountable to:

"We Before Me" Foster teamwork and collective success by prioritizing collaboration and shared responsibility within the team.

"Always Learning" Cultivate a culture of curiosity, exploration, and continuous development for personal and professional growth.

"Trust and Respect" Build a foundation of integrity and inclusivity, valuing diverse perspectives and treating everyone with honesty and dignity.

"Cultivate Joy" Inspire positivity and enthusiasm by celebrating achievements, embracing a healthy work-life balance, and creating an uplifting environment.

Job Types: Full-time, Part-time

Pay: $25.00 per hour

Expected hours: 10 – 30 per week

Benefits:

• Flexible schedule

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Ability to Relocate:

• Cleveland, OH 44102: Relocate before starting work (Required)

Work Location: On the road

Salary : $25