What are the responsibilities and job description for the ServiceNow SACM Configuration Management Analyst position at Spiceorb?
Job Details
Hi All,
Spiceorb is looking for the below, let us know of your interest, and send us your updated resume to
Role: ServiceNow SACM Configuration Management Analyst
Location: Pleasanton, CA or Plano, TX or Phoenix, AZ or Boise, ID
Key Responsibilities:
- Accountable for the daily operational health of SACM Configuration processes.
- Responsible for CMDB data analysis, research, troubleshooting, data enrichment and other CMDB governance tasks.
- Accountable for ensuring that SACM Configuration Management is delivered in line with defined policies and procedures.
- Leads investigation of root cause analysis to continuously improve data accuracy.
- Manage the SACM Configuration relationship with data owners and consumers
- 3 years of experience with CSDM (Common Service Data Model).
- Must have quality documentation skills reporting capabilities and experience.
- General understanding of the ServiceNow Identification and Reconciliation Engine (IRE) and the structure of its rules.
- 3 years of experience driving SACM process adherence throughout a complex IT organization using data.
- 3 years of experience in the use of KPIs and other methodologies to identify problems, track trends and drive behavior.
Thanks.
Vinod Bellamkonda.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
