What are the responsibilities and job description for the Patient Account Representative position at Spinal Interventions?
About Us:
A busy medical practice specializing in pain care now is seeking a full-time Patient Account Representative to join our team. Our board-certified physicians, physician assistants and nurse practitioners offer high quality care for patients seeking pain management solutions in Utah. Our office specializes in minimally invasive procedures, medication management, and cognitive-behavioral therapy.
Come join our work family where patients and employees are our top priority! We genuinely appreciate each of our team members and strive to make this an enjoyable place to work every day. We are a privately owned practice. You will be joining a tight knit group of patient care coordinators who schedule for Practitioners that truly care about their patients and employees.
Job Description:
Processing payments and refunds, setting up payment plans, answering account questions, researching account issues and collecting unpaid debt are all part of a patient account representative job description. When a patient's account has an overdue balance, the patient account rep calls the patient to discuss recovering the payment and follow up with the insurance company if a reimbursement issue has occurred. Other patient account representative duties include printing bills, explaining insurance benefits to patients and helping staff with additional administrative tasks. Good phone skills help with working with patients and clearly explaining policies and details. Being able to negotiate is crucial for resolving collections issues successfully.
Job Requirements:
- Customer service oriented
- Exceptional communication skills (Verbal/Written)
- Detailed oriented
- Multi-taker
- Organized
- Good at managing their time
- Friendly and compassionate
- Work well under pressure
- Conflict Resolution Skills
- Computer savvy and prior EMR use preferred
- Prior medical practice experience and medical insurance is highly recommended but not required
Schedule:
Monday-Thursday 08:00 am to 4:30 pm, and Friday's 08:00 am-2:00 pm. NEVER WORK ANOTHER WEEKEND AGAIN!
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- How long are you wanting to work full time? ( 3 months? 6 months? 1 year? More?)
Experience:
- Medical Office: 1 year (Preferred)
- Money Handling: 1 year (Required)
- Health Insurance: 1 year (Preferred)
Work Location: In person
Salary : $17
