What are the responsibilities and job description for the Business Analyst position at Spinnaker Search?
Job Description
Job Description
Our firm has been exclusively retained to support the growth of one of the largest retailers in the music industry. This company is undergoing a massive digital transformation, touching every part of its business. They are investing in new technologies and innovative solutions to enhance their eCommerce platform, migrate to a cloud-based data warehouse, and implement advanced BI / Data Analytics capabilities.
Currently, they are seeking a Business Analyst / Project Manager to join their growing Project Management Office (PMO) team and oversee projects across multiple initiatives. This is a full-time, direct-hire position based out of their corporate headquarters in Exton, PA.
The Role You'll Play
As a Business Analyst / Project Manager, you will play a pivotal role in bridging business needs with project execution. This role will primarily focus on business analysis tasks such as requirement gathering, documentation, and stakeholder communication, while also supporting risk management and project coordination within the PMO.
Collaborate closely with key business stakeholders, product owners, and development teams to outline business processes and requirements.
Facilitate business discussions using interviews, workshops, and process mapping.
Develop and maintain user stories with clear acceptance criteria to guide successful solution delivery.
Perform gap analysis to identify areas for improvement and ensure alignment with business objectives.
Document and maintain comprehensive business process documentation, including workflows, use cases, and business rules.
Identify, communicate, and manage risks, issues, and dependencies across multiple stakeholders.
Provide ongoing project updates, ensuring transparency and alignment with business strategy.
Support product owners and development teams throughout the project lifecycle to maintain project momentum and quality.
Background Profile
The ideal candidate for this role has a strong background in both business analysis and project management, particularly within software development projects. The ability to communicate effectively across both technical and business teams is essential.
Bachelor's degree with at least 2 years of experience as a Business Analyst / Project Manager working on software development projects.
Experience working in a software development environment is required, particularly in web-based applications and CRM platforms (Salesforce preferred). Strong understanding of the Software Development Life Cycle (SDLC) and experience working with development teams.
Experience working in an Agile environment.
Excellent verbal and written communication skills, with the ability to work across business and technical stakeholders.
Leadership skills, including the ability to elicit productive requirements-gathering discussions.
Strong analytical and problem-solving abilities.
Preferred :
Experience with Salesforce CRM is highly preferred
Proficiency in task management systems such as Jira, Wrike, Asana, or Rally.
